Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

John Moore
This is our first go round with a home mortgage with Rocket Mortgage. We completed a refinance years ago and it was a positive experience. We began our search for a new mortgage and Chris replied after our inquery. He was polite and answered all our questions. He offered helpful suggestions and did not pressure us in any way. Chris was very attentive during the process and either called or emailed...This is our first go round with a home mortgage with Rocket Mortgage. We completed a refinance years ago and it was a positive experience. We began our search for a new mortgage and Chris replied after our inquery. He was polite and answered all our questions. He offered helpful suggestions and did not pressure us in any way. Chris was very attentive during the process and either called or emailed at every stage. Chris was helpful when forms needed to be completed and ensured that he was available if I had any questions. Great experience and I highly recommend you reach out to Chris. You won't be disappointed. Read MoreRead Less
Ercy Heinrichs
Mark did an awesome job helping me out with my loan! I would definitely recommend Mark to friends and family. He was very helpful and knowledgeable with all my questions! Thank You!
Karen Ringue
If I could give Chris 10 stars I would! He was fabulous to work with! He was always there when I needed him. He always new the answers to my questions. I felt very comfortable with him handling my loan process and was confident everything was taken care of.
Susan Poland
Tito kept in touch every step of the way. I appreciated the text messages keeping me on track to close quickly. He followed up with me after my closing to ensure all was ok. I work with the Rocket Mortgage management team on the hazard insurance processing side. Tito represents the Rocket Mortgage culture to the fullest. Thank you!
Chike Orizu
Mario is the best! I am always uneasy completing the loans papers but he made it easy and fun for me. I will encourage others to access Rocket Mortgage for mortgage refinancing and navigate through Mario Murillo.
Chike
Jeremy Wilkerson
Worked with Mark on a refinance. He was extremely knowledgeable, available, and not pushy. He provided the required info, options, and recommendations. Hopefully I won't need to work with him again soon but if the need arises I'd welcome working with Mark. Thanks for all your help Mark!
Meghan Robinson
Peter was nothing less than amazing with this whole process. He had every answer I needed, responded quickly to every question. This was possibly one of the easiest transactions I've ever completed. I cannot recommend him highly enough, it was a true pleasure working with him.
Bob Peters
Have been a member of the Rocket Mortgage family for many years and have worked with many Rocket Mortgage agents during these years. We have been very pleased with all interactions. However, Lee's professionalism, expertise and enduring personality during the entire process elevate him to the top of our list. Our initial contact concerned details about HARP which we did not qualify. From ...Have been a member of the Rocket Mortgage family for many years and have worked with many Rocket Mortgage agents during these years. We have been very pleased with all interactions. However, Lee's professionalism, expertise and enduring personality during the entire process elevate him to the top of our list. Our initial contact concerned details about HARP which we did not qualify. From there, Lee researched a variety of other options for our consideration. We ultimately chose of these options and he patiently walked us through the entire process with a closing date three weeks from the original contact. Highly recommend this excellent Rocket Mortgage representative!!Read MoreRead Less
Bambi Mahnke
I have delt with Rocket Mortgage a few years back and the same holds true today...Excellent painless transition to arriving at the best possible result in home mortgages. Thank you Ember, and the most effective team of Rocket Mortgage!!
Diego Alberti
My wife and I were initially reluctant to try Rocket Mortgage, especially since we already have a relationship with Citibank and have gone through them before for a prior mortgage, however, we were glad we choose Rocket Mortgage. Honestly, Josh was the one who made the process extremely easy for us (but to be fair the rest of the staff were great too, Josh was simply extra helpful) to the point ...My wife and I were initially reluctant to try Rocket Mortgage, especially since we already have a relationship with Citibank and have gone through them before for a prior mortgage, however, we were glad we choose Rocket Mortgage. Honestly, Josh was the one who made the process extremely easy for us (but to be fair the rest of the staff were great too, Josh was simply extra helpful) to the point that we thought this was a scam because it was to good to be true. While we had a hiccup with the initial mortgage (property failed inspection), Josh was there to help us through it all and explain the next steps and set expectations. He even went out of his way to take calls after hours just to help us out as quickly as he could. Considering that our case might have been unusual (or maybe not) since we went through two properties until we found the right home, we were lucky to have Josh in our corner throughout it all. Additionally, the Rocket Mortgage process in general is light years ahead of other banks (at least compared to our past experience with Chase and Citibank), all of the paperwork is submitted electronically (I mean Citibank... seriously... a fax machine...) and the Rocket Mortgage website/app added additional ease to the entire process. At any rate, if you are lucky enough to have him as your representative, rest assured, he will help you through it all. Think of Josh as your Parisian tour guide, he knows it all and is there to make sure you do not get lost.Read MoreRead Less