Angelo was great. What I didn't understand from the beginning is that I would be working with a large number of people throughout the process. I often did not know exactly who to go to when. I had one lady who said she would become my key contact and that she had a team of people to help her. I then begin receiving requests from ???? When I had a question, I was not often able to get ahold of...Angelo was great. What I didn't understand from the beginning is that I would be working with a large number of people throughout the process. I often did not know exactly who to go to when. I had one lady who said she would become my key contact and that she had a team of people to help her. I then begin receiving requests from ???? When I had a question, I was not often able to get ahold of the key contact. People and website used different titles. Occasionally, I would get a call from Angelo, so am not sure where he fit in in the end. The entire process was very confusing. Not Angelo's fault....it is just the system.Read MoreRead Less
Michael Weaver
Michael Weaver
551
Alyssa was professional, clear in communication, and always consultative in approach and a joy to work with.
Remi Gomez
Remi Gomez
551
James was extremely knowledgeable, and made everthing very quick and easy. He was the main reason that I chose Rocket Mortgage Loans. No BS, no pressure, and always to the point, with wonderful social skills.
Gary D'Alessandris
Gary D'Alessandris
551
This was the second time we wirked with you and like the first time very pleasant we do thank all of you for the great service you provide
Penny Copeland
Penny Copeland
541
Jaimee was always very polite and helpful. If she couldn't answer my question, she would always get me to someone that could.
Rick Johnson
Rick Johnson
551
Andrew has been great, worked with me from start to stop..what a great guy in all aspects.. i will work with him again in the future for sure...
Melissa Perry
Melissa Perry
551
Very helpful and knowledgeable. Able to answer all of my questions and has excellent communication.
Matthew Philipp
Matthew Philipp
551
Merribeth was excellent to work with during the entire process from start to finish. Thanks!
Eric Werner
Eric Werner
551
Brian rapidly, efficiently and with good humor walked/guided my through the re-financing process. He made the experience as easy as humanly possible.
June Brodeur
June Brodeur
551
Being in our home for 42 years and deciding to refinance was a scary decision for us to make. From our first conversation, until the last one, Diana helped us through the process. She walked two very nervous seniors through the whole process with such knowledge of the system. She stayed calm every time I made a panic call about paperwork. She called me every day to see if I needed help with ...Being in our home for 42 years and deciding to refinance was a scary decision for us to make. From our first conversation, until the last one, Diana helped us through the process. She walked two very nervous seniors through the whole process with such knowledge of the system. She stayed calm every time I made a panic call about paperwork. She called me every day to see if I needed help with anything, or to just reassure me that things were going smoothly. I would recommend Rocket Mortgage to anyone, but when you call, ask for Diana Hamdan. You will get someone who is not only knowledgeable and professional but also wonderful to work with!Read MoreRead Less
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