Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ercie Martinez
Moe was a tremendous help as he was very knowledgeable about the types of mortgages which helped me decide the right one for me. He was very responsive whenever I sent a message with questions or left a voicemail. His customer service was exceptional. From my experience with other major banks, I strongly say that not many have the willingness to go the extra mile and show empathy and eagerness ...Moe was a tremendous help as he was very knowledgeable about the types of mortgages which helped me decide the right one for me. He was very responsive whenever I sent a message with questions or left a voicemail. His customer service was exceptional. From my experience with other major banks, I strongly say that not many have the willingness to go the extra mile and show empathy and eagerness to help, guide, and be nice to customers and usually managers don't even know why they don't get a customer or lose a customer. Moe should be a keeper for your company. I feel great full for the help and guidance he gave me.
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Kenneth Cal
Gordon was great very patient and knowledgable on the refinancing process. Always available when my wife & I need assistance. Thanks for doing a great job
Jay Sartori
Would definitely recommend.
Jess Bowers
Nick is super responsive, and he goes above and beyond to make sure that you're happy. My refi mortgage was pretty simple, and he made sure it went thru quick. It was a painless process.
Bruce Blalock
Excellent customer service, top notch communication
John Houston
Matthew made the home loan process and closing a breeze. He was extremely helpful and responsive to our questions. We will definately use and refer him to our friends and family in the future.
Ronald Shore
My experience was very positive. Refinancing in 2017 can be a much more complex process than in the past, so it is great to have someone you can go to for assistance, clarification, and discussion to resolve any difficulties that may occur. Ken was always courteous, knowledgeable, and able to offer guidance that led to a successful application.
Victoria Shure
Anna Lucaj was fantastic and made dealing with Rocket Mortgage a wonderful and easy experience. She is very knowledgeable, always available, and ready to answer any questions with her pleasant attitude.
Jerry Marrs
Trevor was very responsive, helpful and great to work with!
Susan Miller
Scott was a great person to have help us. He did what he said in a timely manner. Nice to do business with people like him.