Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Seth Wald
I am a first time homebuyer. Dustin simplified the process and made me feel very comfortable making tough financial decisions.
Barbara Jones Courtney
I had the pleasure of working with Rocket Mortgage and James Easley on a refinance of my home following my recent divorce. This experience could have made a stressful situation more stressful, but James and the staff at Rocket Mortgage immediately put my mind at ease. I felt comfortable putting my trust in James which allowed me to concentrate on my family and their needs during a difficult ...I had the pleasure of working with Rocket Mortgage and James Easley on a refinance of my home following my recent divorce. This experience could have made a stressful situation more stressful, but James and the staff at Rocket Mortgage immediately put my mind at ease. I felt comfortable putting my trust in James which allowed me to concentrate on my family and their needs during a difficult time. The process itself was amazingly user-friendly and did not require me to waste valuable time searching for documents or face-to-face meetings. I highly recommend James and the services that Rocket Mortgage provides. I will not hesitate to utilize these services again.Read MoreRead Less
Miriam Malone
Brock Westbrook saved my financial future. He listened to my needs, cleared me of all my debt painlessly. I'm forever grateful.
Traci Porter
Adam was very good and helpful. I felt very at ease through the refinance process. He was always available and answered questions promptly and honestly.
Elsie Higdon Real Estate Professional
Smooth transaction from start to finish. Communication was outstanding; I received regular updates on the status of the transaction.
Maryann Mitkowski
When you begin a transaction with any large financial institution, you dread the thought of poor customer service. Julie far exceeded our hopes and expectations. She was amazing! We never had to wait for a response, she was completely clear in every interaction at every step--it was like dealing with a trusted friend. In these situations, there's always a moment when something occurs to you that ...When you begin a transaction with any large financial institution, you dread the thought of poor customer service. Julie far exceeded our hopes and expectations. She was amazing! We never had to wait for a response, she was completely clear in every interaction at every step--it was like dealing with a trusted friend. In these situations, there's always a moment when something occurs to you that you hadn't thought of, and you suddenly get worried--and she was right there to reassure and explain. I can't say enough about her fantastic service. We'd recommend her to our closest friends in a hearbeat! Thank you, Julie!!Read MoreRead Less
Anna Miller
Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more detail. He kept in contact with me throughout the whole process and was available to answer any questions. He even helped me with anything else that may have been going on throughout the process. His ...Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more detail. He kept in contact with me throughout the whole process and was available to answer any questions. He even helped me with anything else that may have been going on throughout the process. His response back to emails and phone calls/voice messages were amazing. I would go through him again and recommend him to everyone. He was professional, but also laid back at the same time. I felt calm even when I wasn't. We both made a Jeopardy joke at times which was awesome! Chris you deserve more than 5 stars, hands down! Thank you once again! Read MoreRead Less
Debbie Butcher
I worked with Chris explaining my current situation. He was very professional and listened to my needs. He came up with the best option possible in my current situation. He was friendly, quick, professional and available if I had a question. Great to work with Chris! Thank you. Debbie
Kenneth Haulsee
Frank was really nice to work with. Ive used Rocket Mortgage in the past and if i
ever need another mortgage i would use you again
Roni Val
Outstanding service! Jessie was very attentive and quickly followed up on any questions or concerns I had. He came across as a very sincere and likable person over the phone and through emails. Thank you, Jessie for all of your help. You made this process very easy for me. I love my home!