Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Delfina N Lee Moreno
Ken provided excellent customer service. The only thing needing improvement was that Rocket Mortgage did not allow him to complete the entire transaction. This fella is pretty knowledgeable and will not let you down. My recommendation is to ask as many questions. Ken will probably know the right answer.

Lee
Jonathan Cutting
The process Danielle led me through went very smoothly and was much quicker than I initially expected. She and other members of her team were professional every step of the way and in all my interactions with them. Several times they demonstrated an impressive proactive approach, reaching out to me and letting me know how things were going and what to expect. I was very pleased with the process ...The process Danielle led me through went very smoothly and was much quicker than I initially expected. She and other members of her team were professional every step of the way and in all my interactions with them. Several times they demonstrated an impressive proactive approach, reaching out to me and letting me know how things were going and what to expect. I was very pleased with the process and would not hesitate to recommend Danielle and Rocket Mortgage to friends or family.Read MoreRead Less
Ercie Martinez
Moe was a tremendous help as he was very knowledgeable about the types of mortgages which helped me decide the right one for me. He was very responsive whenever I sent a message with questions or left a voicemail. His customer service was exceptional. From my experience with other major banks, I strongly say that not many have the willingness to go the extra mile and show empathy and eagerness ...Moe was a tremendous help as he was very knowledgeable about the types of mortgages which helped me decide the right one for me. He was very responsive whenever I sent a message with questions or left a voicemail. His customer service was exceptional. From my experience with other major banks, I strongly say that not many have the willingness to go the extra mile and show empathy and eagerness to help, guide, and be nice to customers and usually managers don't even know why they don't get a customer or lose a customer. Moe should be a keeper for your company. I feel great full for the help and guidance he gave me.
Mrs. MartinezRead MoreRead Less
Kenneth Cal
Gordon was great very patient and knowledgable on the refinancing process. Always available when my wife & I need assistance. Thanks for doing a great job
Jay Sartori
Would definitely recommend.
Jess Bowers
Nick is super responsive, and he goes above and beyond to make sure that you're happy. My refi mortgage was pretty simple, and he made sure it went thru quick. It was a painless process.
Bruce Blalock
Excellent customer service, top notch communication
John Houston
Matthew made the home loan process and closing a breeze. He was extremely helpful and responsive to our questions. We will definately use and refer him to our friends and family in the future.
Ronald Shore
My experience was very positive. Refinancing in 2017 can be a much more complex process than in the past, so it is great to have someone you can go to for assistance, clarification, and discussion to resolve any difficulties that may occur. Ken was always courteous, knowledgeable, and able to offer guidance that led to a successful application.
Larry Witherspoon
We found Bryan to be very professional, and dedicated to solving our questions and concerns.