Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Sue Carpenter
Thank you Harrison for calling on a day that my wife and I were interested to hear from Rocket Mortgage about how you could better our loan. Your service was excellent!! Very friendly without being pushy or offensive in any way. We are very happy to share our experience!! Scott and Sue
Maria Colangelo-Rappa
Chad and his team were wonderful to deal with. All my questions were answered promptly. I even had a family situation that took me out of town and they were all willing to wait until I was ready to get back to our transaction. The team even sent me card with everyone's signature. They went above and beyond to make you feel you're business was important to them. I would recommend 100%.
Milton Benjamin
I called the 800 number to get some information on refinancing my rental property. Jeremy made it so simple to go through the process. In less than an hour my application was submitted and the process had begun.
I had forgotten what good customer service is until I talk to Jeremy. He really treated me like a VIP.
Bob Garza
I remember the first time Collin called me offering to help with my home purchase.
I was reluctant at first as I did not know him and had not done work with Rocket Mortgage.

He was patient and offered information on himself and Rocket Mortgage.

We continued to talk and I eventually gained confidence and decided to share information needed in order to evaluate my loan needs.


I can safely say that ...I remember the first time Collin called me offering to help with my home purchase.
I was reluctant at first as I did not know him and had not done work with Rocket Mortgage.

He was patient and offered information on himself and Rocket Mortgage.

We continued to talk and I eventually gained confidence and decided to share information needed in order to evaluate my loan needs.


I can safely say that not having bought a house in over 27 years the process of shopping for mortgage lenders via the internet was all new but yet again easy to learn and use.

It also helped that I am somewhat tech knowledgeable.

Very pleased with how Collin introduced the Rocket Mortgage approach to mortgage lending to me.

Thanks and look forward to being a client.

Bob GarzaRead MoreRead Less
Arlyn Dockery
Patrick was efficient and and successfully helped me with my loan. I appreciate all the help he gave me and and his assistance I would highly recommend him for others in the future.
Delores Moreno
Thank you for everything you were great
Jeff Meddleton
Tony was an exceptional gentleman to work with on this loan. Tony is highly knowledgeable about the procedures and requirements to expedite the process. Tony had great patience explaining the online client website and stressed the WE understand the site to respond to any requests from the Rocket Mortgage team. Tony ensured that we knew when and who would be contacting us next throughout the ...Tony was an exceptional gentleman to work with on this loan. Tony is highly knowledgeable about the procedures and requirements to expedite the process. Tony had great patience explaining the online client website and stressed the WE understand the site to respond to any requests from the Rocket Mortgage team. Tony ensured that we knew when and who would be contacting us next throughout the process. He also expressed repeatedly that we could contact him with any problems (of which there were none)! Tony is a great asset to Rocket Mortgage and the entire team is to be commended for their positive spirits and attitudes.Read MoreRead Less
Olena Mandeville
Nichole was wonderful to work with. She was helpful and informative and kept me up to date with the entire process. I was able to close within a month of contacting Rocket Mortgage! I was so lucky to have Nichole on my side, I knew exactly what I needed to do, what to expect, and best of all, never had to leave my house! The uploading of files was a lifesaver for a working, on the go, ...Nichole was wonderful to work with. She was helpful and informative and kept me up to date with the entire process. I was able to close within a month of contacting Rocket Mortgage! I was so lucky to have Nichole on my side, I knew exactly what I needed to do, what to expect, and best of all, never had to leave my house! The uploading of files was a lifesaver for a working, on the go, family. Nichole was genuine and honest and I felt like she wasn't just selling a product but really trying to help me.Read MoreRead Less
Sandy Mosberg Real Estate Professional
Adam is extremely efficient, reliable, responsive, pleasant and professional and it has been a pleasure working with him and his processor on a purchase money mortgage for one of my clients. Here's to having a seamless and successful close! Best regards. Sandy Mosberg, Long and Foster Real Estate, Inc.
Mark Scott
Lucas was PHENOMENAL. Clear. Efficient. To the point. Gets the job done. Made the application process painless.