Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ada Austin
Babak was very helpful to my husband and I when we needed information about the steps we needed to take for financing our new home. He had answers to all of our questions and kept a good sense of humor with us. He was a joy to work with. I strongly recommend him to anyone looking for home financing.
Danny Rardon
Hi Jason!!! Thank You so much for all your help with Abe. I was sure in a panic this morning!!! This has been a crazy ride.....I'm GOING to get thru this! I can assure you,- I appreciate everything Abe and You have done for me. You WILL NOT Have to worry about the loan. I will make the payments on time and maybe even early payoff!! Have a Great Day!!! Thank You Thank You Thank You ...Hi Jason!!! Thank You so much for all your help with Abe. I was sure in a panic this morning!!! This has been a crazy ride.....I'm GOING to get thru this! I can assure you,- I appreciate everything Abe and You have done for me. You WILL NOT Have to worry about the loan. I will make the payments on time and maybe even early payoff!! Have a Great Day!!! Thank You Thank You Thank You !!!!!!! and ABE!!!!!Read MoreRead Less
Haeyoon Jacobus Real Estate Professional
At first, I wasn't thrilled to work with out-of-state lender, but Rocket Mortgage has been nothing but professional. Isaac was kind, courteous and very prompt in returning calls, which it was crucial fact making an offer and getting it accepted for the Buyer. Hope he never change, breath of fresh air!
Matt Chandler
Mack is a very professional and friendly loan officer(I think that's his title) Plus, he seems like a cool guy otherwise. Every time anything were to come up he had the answers. In fact, whenever my agent or someone else within Rocket Mortgage asked me for x document or y numbers, I would know to just check my email. This is because every question that I've had to answer for others has already ...Mack is a very professional and friendly loan officer(I think that's his title) Plus, he seems like a cool guy otherwise. Every time anything were to come up he had the answers. In fact, whenever my agent or someone else within Rocket Mortgage asked me for x document or y numbers, I would know to just check my email. This is because every question that I've had to answer for others has already been answered by Mack and sent to me. He's a ninja, basically. I've spent more time on calls with him than anyone else during this process because he's that good. I'm at the next stage of the process and have another representative, but Mack is still open to me calling him with any questions. Which I do. The first time I realized what excellent support I was receiving I told Mack that I owe him a beer. After the amount of assistance I've received since, I probably owe the guy a keg. :) Thanks for all the help, Mack.Read MoreRead Less
Jimmy Bass
Mike is the best. He helped make buying a home easier than I could have ever imagined. He's always there for you any time you have a question or concern. And he'll work hard to get you the best, most affordable mortgage for you. Couldn't ask for a better experience with Mike and Rocket Mortgage.
Marilyn Carney
James Roberts and the entire Rocket Mortgage team are very thorough in explaining the application procedure, terms and conditions of the Loan Process. There are no surprises and everything moves smoothly once the requested information is provided to them.
Mary Hlepas
Billy not only answered my call he answered my prayers....I had refinanced with another bank and when I received the final documents they had not included the taxes ...I was irate and they said it was past the three days there was nothing they could do. I called Rocket Mortgage got Billy and he worked it out for me not only did I get a great rate ...my taxes AND insurance are now covered. THANK ...Billy not only answered my call he answered my prayers....I had refinanced with another bank and when I received the final documents they had not included the taxes ...I was irate and they said it was past the three days there was nothing they could do. I called Rocket Mortgage got Billy and he worked it out for me not only did I get a great rate ...my taxes AND insurance are now covered. THANK YOU BILLY and Rocket Mortgage!!!! Fantastic Customer Service.Read MoreRead Less
Julie Cleary
I wanted to refinance our home loan from 30 years to 15. Andrew explained the process every step of the way. He answered all my questions and made me feel like a valued customer. I was getting quotes from other lenders at the time and no representative compared to Andrew. I will gladly recommend Andrew and Rocket Mortgage to my friends and family who are wanting to finance their home. We ...I wanted to refinance our home loan from 30 years to 15. Andrew explained the process every step of the way. He answered all my questions and made me feel like a valued customer. I was getting quotes from other lenders at the time and no representative compared to Andrew. I will gladly recommend Andrew and Rocket Mortgage to my friends and family who are wanting to finance their home. We closed on our loan two days ago and we did it all at our kitchen table. How easy was that? Also, Andrew has the sweetest baby girl and he will share her picture to prove it. Thank you Andrew and Rocket Mortgage for the easiest mortgage experience ever!Read MoreRead Less
Michael Breining
Nick was great getting my loan set up! He knew exactly what I needed to do, and kept in contact with the throughout the process. Saved me about $100/month with a refinance!
Josh Wozny
Peter is great. He was there to answer my questions, and was very speedy in providing documentation and updates. My loan process started off very quickly with Peter, and before I knew it, I was in underwriting.

Even though your main point of contact changes throughout the loan as the process moves into different stages, Peter is always available to answer any questions or help direct you to ...Peter is great. He was there to answer my questions, and was very speedy in providing documentation and updates. My loan process started off very quickly with Peter, and before I knew it, I was in underwriting.

Even though your main point of contact changes throughout the loan as the process moves into different stages, Peter is always available to answer any questions or help direct you to someone who can.

Absolutely recommended Read MoreRead Less