Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Stephanie Gresko
Carlo was an absolute treasure to work with, while purchasing our home. We had a tight close (20 days from offer) and he stuck by us and got our approvals quick. He answered all our (sometimes silly) questions and made us feel confident we were making the right choices. He kept us on track and was kind, patient, and so helpful the whole way. Highly recommend working with him.
Stephanie Lancaster
It was great working with Chris, he went above and beyond to walk us through the process. Thank you Chris, you are an asset to Rocket and to us. The Lancasters
Don Gordon
Hamlet was awesome! He guided us through the mortgage process with ease. When we did hit a bump, he worked with everyone involved to quickly resolve any issue. He has a great sense of humor which helped smooth out the bumps.
Taylor A
Mack helped us close on a primary home mortgage. He was always very responsive, helped us move quickly, gave us advice where needed. He removed a lot of stress from the process, and was a pleasure to work with.
Lary
Desean was honest, helpful,engaged, interested, a good listener and just a hell of a nice gentleman
Elfrieda Robinson
Thank you Matthew for making this an easy process. Your patience and knowledge is truly appreciated.
Stephen
Spoke with Skylar on the phone regarding a mortgage, and when he heard the competing rate, he became pretty aggressive and effectively called me (and the other bank) a liar. Didn't love this approach, I know it's a sales job, but scare tactics and aggression are not the right approach.
Skylar Swiecki
Reply from Skylar Swiecki:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high-quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high-quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576 if you would like to discuss this further.Read MoreRead Less

Laurie Golemba Santulli
Evan was simply amazing! He was quick, efficient, and incredibly helpful. Highly recommend anyone who needs to work with Rocket Mortgage does so through Evan!
Lorraine Govich
Understood what I needed to accomplish my goal and really helped me achieve it; I am very appreciative of the work he put into this. He was very professional and personable, great job Ryan and a big thank you.
Mike Jeffries
Ryan wax excellent to work with, showed me a clear and easy path to reach my goal!!
Thanks Ryan!!