Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Allison Gustafson
Tom made the entire mortgage process so simple and easy, and he definitely made my first home-buying experience a great one!!

I had very little knowledge of the home-buying process and Tom made sure to explain each step along the way. I knew I could send him an email at any time of the day, and he would respond promptly and thoroughly. I can't even count the number of random questions that I ...Tom made the entire mortgage process so simple and easy, and he definitely made my first home-buying experience a great one!!

I had very little knowledge of the home-buying process and Tom made sure to explain each step along the way. I knew I could send him an email at any time of the day, and he would respond promptly and thoroughly. I can't even count the number of random questions that I asked Tom, all of which he answered above and beyond what I was expecting. He even voluntarily reviewed my loan a few weeks before closing and recalculated everything to be sure I was getting the best rate and the highest discounts possible, which really showed me how dedicated he was to his clients!

Overall, I refer Tom to anybody looking into purchasing a home! He was definitely my favorite person to work with during the home-buying process, and I appreciate all of his hard work and dedication!Read MoreRead Less
Maryjane Kamoku
Hawaii needs a SAM. I appreciate a person who can be a so positive to the needs of others.
Adam Castillo
I am a first time home buyer and Patrick did an amazing job of taking time to explain what was going on. He was willing to go the extra mile and work nights and weekends to make my home buying experience as pleasant as possible. Would recommend to anyone looking to purchase a home that values great customer service.
Liz Patterson
We were impressed with Mr. Dugall's expertise and professional in handling our refinance application.
We're both perfectionist --- my husband is a retired Mayor and I am a retired Mortgage Banker with 33 years experience.
Thanks so much, Joe.
The Pattersons
Peggy Lindsay
Liz and the Rocket Mortgage team were excellent to work with! Previously I worked as a Realtor for 10 years and have bought numerous properties and done multiple refinances over the years. I can say unequivocally that Rocket Mortgage has the best processing communication through their portal and were always responsive! I highly recommend Rocket Mortgage!
Phil Keen
Very helpful and never minded answering any of my questions, no matter how basic.
Philemon TheTeacher
Lucus was amazing! I had and pretty complex situation as a small business owner and employee of a company. He was able to navigate the process seamlessly! I’m extremely happy with the results of refinancing my home and saved over $400 per month.
Cameron Higdon
Very professional, fast, and courteous. Jill was very helpful in meeting our needs
Michelle Bennett
Matt helped us with refinancing on our primary home in order to purchase a second vacation home. He was with us every step of the way, offering great advice...he is extremely knowledgable and trustworthy. I appreciate how he was always available when I had a question (even on the weekend or at odd hours when I didn't expect an immediate response) . He made the entire process of refinancing easy ...Matt helped us with refinancing on our primary home in order to purchase a second vacation home. He was with us every step of the way, offering great advice...he is extremely knowledgable and trustworthy. I appreciate how he was always available when I had a question (even on the weekend or at odd hours when I didn't expect an immediate response) . He made the entire process of refinancing easy and efficient! I have used Rocket Mortgage in the past (also a great experience) and won't hesitate to recommend Rocket Mortgage and Matt to my friends and family. Read MoreRead Less
Letitia Rodrigues
I can't say enough positive things about Babak. At 55 and about to get a divorce, I thought the window of opportunity was closing for me to be able to own a home. It was however, Babak that worked with me & listened to me to understand my financial situation that was not great but I knew that if I could just get someone to look at my credit history to know how sincere I was for paying my debt, ...I can't say enough positive things about Babak. At 55 and about to get a divorce, I thought the window of opportunity was closing for me to be able to own a home. It was however, Babak that worked with me & listened to me to understand my financial situation that was not great but I knew that if I could just get someone to look at my credit history to know how sincere I was for paying my debt, that maybe I could have this opportunity. It means so much to me when people care at the level of customer service that Babak and all the staff with Rocket Mortgage gives. Thank you. Letitia RodriguesRead MoreRead Less