Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Sarah James
I went through a serious illness a few years ago, which resulted in me having to sell my home. After my health improved, my children and I wanted nothing more than to move from an apartment to our own home again. I have worked with local lenders who gave me incorrect information and I felt hopeless as I am still on disability.

It was after multiple local mortgage lenders gave me very ...I went through a serious illness a few years ago, which resulted in me having to sell my home. After my health improved, my children and I wanted nothing more than to move from an apartment to our own home again. I have worked with local lenders who gave me incorrect information and I felt hopeless as I am still on disability.

It was after multiple local mortgage lenders gave me very contradicting information that I made a last ditch effort and contacted Rocket Mortgage. I feel fortunate that Leah is the one I initially connected with. I don’t know if everyone feels excited to talk to their mortgage broker, but I always smiled when I saw Leah calling. She was a bright ray of sunshine during an INCREDIBLY STRESSFUL time.

I found Leah to be very knowledgeable and able to answer questions thoroughly and quickly. If she didn’t know the answer, she was able to obtain it quickly. Leah listened to my financial concerns regarding a down payment, monthly payments, but also taking into consideration the area where I live, the cost of housing here and the wish to keep my son in his current school. Leah followed up consistently throughout the process and even called to wish me Happy Closing Day after several false starts.

Leah was not just my home loan expert; she was my teammate, cheerleader, and coach.Read MoreRead Less
Philip Lloyd
Rob is outstanding from start to finish. He does amazing work communicating everything with clarity. He answers questions thoroughly in plain language making sure everything is understood. He also does great work moving the process forward. Huge thanks, The Lloyds of Huntersville
jasonsikora1978
Dan was very helpful courteous knowledgeable gave me options wasn’t pushy. Did his job to a T. I appreciate his input and making this a smooth as possible. Thank you.
Mike
Robin was always responsive, helpful and resourceful. She made herself available for questions and was never overly aggressive. I had started to work with another company due to some lower costs but what a disaster. You get what you pay for and I ended that relationship to start working with Robin again. Robin got done in a few weeks what others take months to do.
Brian Vance
This was my second opportunity to work with Michelle, and once again, she exceeded my expectations. She is incredibly knowledgeable and her communication is professional, timely, and clear. She always responded quickly and helped me understand the best way to handle my situation. She also maintains a personal touch that is very comforting and reassuring in what would otherwise be a very stressful ...This was my second opportunity to work with Michelle, and once again, she exceeded my expectations. She is incredibly knowledgeable and her communication is professional, timely, and clear. She always responded quickly and helped me understand the best way to handle my situation. She also maintains a personal touch that is very comforting and reassuring in what would otherwise be a very stressful situation.

Thank you, Michelle!Read MoreRead Less
James O'Leary
Because of a long list of obstacles, and a batch of bad luck, my re-fi took forever. Had it not been for Shane, I would have given up. Had it been any other banker, they would have given up too. Shane is a stand-up kind of guy, and he will fight for his clients. Cool headed and compassionate, he is also skilled and knowledgeable. If I could, I would use him for every one of my banking needs! First...Because of a long list of obstacles, and a batch of bad luck, my re-fi took forever. Had it not been for Shane, I would have given up. Had it been any other banker, they would have given up too. Shane is a stand-up kind of guy, and he will fight for his clients. Cool headed and compassionate, he is also skilled and knowledgeable. If I could, I would use him for every one of my banking needs! First class kind of guy.Read MoreRead Less
Kimberly Kelley
My husband and I enjoyed working with Matt. He kept us informed of the process and things needed. The closing process was simple and quick. We will definitely work with Matt again :)
Spenser Brown
Bridget was A joy to work with she is so knowledgeable. She made the process seamless. She kept me informed at every step of the process. Bridgett even helped me complete tasks. I can't put into word how grateful I am. Bridgett was available from the beginning to the closing. I don't know what I would have done without her. I highly recommend Rockett Mortgage to everyone. Thank you Bridgett, I ...Bridget was A joy to work with she is so knowledgeable. She made the process seamless. She kept me informed at every step of the process. Bridgett even helped me complete tasks. I can't put into word how grateful I am. Bridgett was available from the beginning to the closing. I don't know what I would have done without her. I highly recommend Rockett Mortgage to everyone. Thank you Bridgett, I don't know what I would have done without her. Kudos and Bravo to Bridgett and her team. Sincerely, Spenser Brown.Read MoreRead Less
Carol Jandrall
Clay was great to work with. Very professional and skilled.
Christopher Smith
Andrew was professional and friendly keeping things on track making the process extremely smooth. There were no surprises along the way with timely updates and being responsive. He is one of the reasons I highly recommend Rocket Mortgage to family, friends, and colleagues. Thanks Andrew for another amazing experience!