First of all I'm glad I gave Rocket Mortgage a try. I tried to refinance with the institution I used when I initially purchased the home. Five months after beginning the refinance process I was still receiving requests for documents I had already submitted. I contacted Rocket Mortgage and within two weeks we were closing. In fact, after closing with Rocket Mortgage, we were still receiving calls...First of all I'm glad I gave Rocket Mortgage a try. I tried to refinance with the institution I used when I initially purchased the home. Five months after beginning the refinance process I was still receiving requests for documents I had already submitted. I contacted Rocket Mortgage and within two weeks we were closing. In fact, after closing with Rocket Mortgage, we were still receiving calls from the other institution requesting documents. Three months later due to family circumstances I needed to refinance again. I was expecting difficulties but Jill Patel was friendly and very helpful. During a difficult time the communication from Jill made it easy for me to concentrate on other things I needed to take care of. Thank you. Read MoreRead Less
Kandi Schuff
Kandi Schuff
551
Patrick is friendly, professional and great to work with!
Joe Blake
Joe Blake
551
Jill Patel has been my Rocket Mortgage agent for the past 8 years. She always has and continues to look out for my best interest with mortgage questions and loans. Jill is always available no matter the time of day and even on weekends. I highly recommend Jill Patel for any future refinance or purchase of a home. Thanks a bunch Rocket Mortgage and especially Jill Patel for being a constant ...Jill Patel has been my Rocket Mortgage agent for the past 8 years. She always has and continues to look out for my best interest with mortgage questions and loans. Jill is always available no matter the time of day and even on weekends. I highly recommend Jill Patel for any future refinance or purchase of a home. Thanks a bunch Rocket Mortgage and especially Jill Patel for being a constant professional.Read MoreRead Less
Sherri Hoy
Sherri Hoy
551
Awesome! The entire experience was great!
Earl Ettienne
Earl Ettienne
551
Awesome professional who acts with speed. I found her to be thorough, informative and pleasant. Would recommend her anytime
Bruce Davids
Bruce Davids
551
Great service and answered any questions we had 24/7 it was a pleasure working with you George highly recommend you to anyone and everyone, also the staff was a lot of help when needed, great team.. Thanks again.. Bruce & Judy..
William Osborn
William Osborn
551
HE DID A GREAT JOB OF KEEPING ME POSTED WITH WHAT I NEEDED TO DO AND OR PROVIDE TO KEEP THE LOAN MOVING ALONG. THANK YOU AND YOUR TEAM William OSBORN
Wendy Dong
Wendy Dong Real Estate Professional
551
I am a realtor and Joe was a pleasure to work with. Always a quick response and kept me informed on the progress of the loan all the way.
Jeff Bjornstad
Jeff Bjornstad
551
This is the way to do a refinance. All done over the phone or computer. Mark and Rocket Mortgage made it so easy. They worked with us according to our schedule. Great job Mark and Rocket Mortgage.
Colby Caine
Colby Caine
551
Adam was great! Very easy to get ahold up and kept me in the loop. If I had a question about something and he didn't know he found out or found someone I could talk to that did.
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