Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jeff Hampton
Jay was phenomenal! He knew EVERYTHING we needed, was very helpful in explaining everything, patient with us, and always kept us up-to-date! Even after we completed all paperwork and moved into our new home, I've continued to contact Jay from time-to-time, and he's ALWAYS responded to me very quickly, professionally, but not stuffy, and always seems to be in a great mood! Whether there was ...Jay was phenomenal! He knew EVERYTHING we needed, was very helpful in explaining everything, patient with us, and always kept us up-to-date! Even after we completed all paperwork and moved into our new home, I've continued to contact Jay from time-to-time, and he's ALWAYS responded to me very quickly, professionally, but not stuffy, and always seems to be in a great mood! Whether there was comission to be earned with dealing with us, or not, Jay has treated us like the only customers he was dealing with, even though I know his a busy/busy guy! We couldn't have asked for better professional advice, or been handled better by anyone. Jay has our business for as long as he's in the business! Thank you Jay!Read MoreRead Less
Ryan Odell
Awesome response time. Great feedback.
John Lumpkin
Mallory was very professional. She and Rocket Mortgage made refinancing my home seemless. She answered all my questions quickly and to the point. Thanks You for making this process very easy and quick.
Maxine Wilson
Chris is a great guy to work with, knowledgeable, responsive, and calm. I would work with him again in the future, with no reservations.
Floyd Lukowski
John did a great job with our loan application process. He contacted us during our search for a mortgage refinance company and was extremely helpful in keeping us abreast of the changing interest rate. He was instrumental in obtaining a VA loan for us. John answered all our questions intelligently and correctly. John always made himself available and returned our phone calls quickly. I would ...John did a great job with our loan application process. He contacted us during our search for a mortgage refinance company and was extremely helpful in keeping us abreast of the changing interest rate. He was instrumental in obtaining a VA loan for us. John answered all our questions intelligently and correctly. John always made himself available and returned our phone calls quickly. I would highly recommend Rocket Mortgage and John Reardon.Read MoreRead Less
Renée Larm
Nick is very responsive and works hard to make sure our questions and issues are resolved.
Andrea Chavez
Very professional and helpful
Kyle Anderson
Matt was great to work with. Very knowledgeable with the whole process and what needs to get done to close loan. He was always in contact with me through the whole process. If I had any questions either he was there to answer or he would get back to me very quickly. I emailed him very late one night since there was a slight hiccup in my loan and it was the weekend. Honestly didn't think he ...Matt was great to work with. Very knowledgeable with the whole process and what needs to get done to close loan. He was always in contact with me through the whole process. If I had any questions either he was there to answer or he would get back to me very quickly. I emailed him very late one night since there was a slight hiccup in my loan and it was the weekend. Honestly didn't think he would get back to me since it was his personal time but he reached out to me very quickly to get this situated on loan. Very impressed with customer service and knowledge in his field. If I ever need a new home loan I will go through him again and have been trying to refer him also.Read MoreRead Less
Carol Shaw
Frank was very informative and saw to our every need. He was quick to return calls and answer any questions we had. We were very comfortable working with Frank.
Tom Mitsubishi
Paul,
Pleasure to deal with ,made the experance painless and took the time to answer questions