Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Brandon Gentile Real Estate Professional
Thomas has been high level every time we have had a chance to work with him. My team appreciates any chance we get to work with him because we know it will be a smooth an diligent processs with him. Thanks, Thomas!
Beatriz Orellana
I found Victor to be extremely helpful always willing to go out of his way to help me get this procedure done. Victor made the whole experience seem effortless on my behalf Victor was awesome To work with .
Jason Brinkman
I wasn't sure what was involved in the home buying process. All I really knew was that the VA loan was supposed to be an amazing thing after talking with many people about it...I had been a renter for the past 20 years, not really knowing that I could easily be a homeowner. I started looking at homes here in Orlando, Florida. Got together with a real estate agent friend of mine who worked with me...I wasn't sure what was involved in the home buying process. All I really knew was that the VA loan was supposed to be an amazing thing after talking with many people about it...I had been a renter for the past 20 years, not really knowing that I could easily be a homeowner. I started looking at homes here in Orlando, Florida. Got together with a real estate agent friend of mine who worked with me finding the right home.
The home found me. After a long picky search the right home fell into my arms. I remember the day I drove up to it, sitting there out front waiting for my agent to arrive. I knew right then and there (without even entering) that this was the one...In my opinion finding the right home "is" and "should be" the most time consuming part of the home buying process...
My agent arrived and within 5 minutes after entering we walked out and drove away quickly to write up and submit our offer. At this point we were going with his lender ( a bank other than Rocket Mortgage). After a day or two of trying to get answers and draft up numbers and all the important details that go with securing the loan, I decided to call Rocket Mortgage...It was 1130pm on a frustrating weeknight. I left an email for someone to contact me that night and within 5 minutes I had received a response from Brian Hegedus....He assured me right away after a brief conversation that the process is simple and painless, and that everything was done in a very easy understanding way. Within 30 minutes I had a powerful number and the backing of Rocket Mortgage to fire off to the listing agent. Brian is the kind of banker that answers questions that you are trying to ask. He senses what you're trying to say or ask, and breaks it down so you feel heard and that's important to an inexperienced buyer like myself. He's extremely professional and very time conscientious ...In other words while communicating with Brian on the phone (which is what will happen) Everything is gone over in detail at YOUR pace, leaving you with a sense of importance as a customer or client of Rocket Mortgage...
The process is very thorough and is all done in a very easy user friendly on-line store....The team in general over at Rocket Mortgage is quick and very responsive.
I am very satisfied and grateful that I decided to go with Rocket Mortgage that night at 1130pm....If I hadn't I am not sure I would have secured that home in time...Thank you Rocket Mortgage and Brian for helping me transition into a home! Read MoreRead Less
Kathy Long
Aaron was most helpful in sending forms for my new mortgage. He returns calls immediately. Thank you Aaron!!
Caroline Bol
A great experience, DJ was there for every step and if he wasnt available he made sure someone else was
Easiest , most efficient way to refinance. They make the documentation hassle-free
Debbie Bagarozzo
I cannot how grateful I am to Aaron for helping me with the process of obtaining a loan from Rocket Mortgage. He took the time to get me through the entire application, helped me through uploading documents he needed and anything else that needed to be done to complete this process. I have worked with lots of people but it was very rare to find someone so helpful. Aaron is one person who is that ...I cannot how grateful I am to Aaron for helping me with the process of obtaining a loan from Rocket Mortgage. He took the time to get me through the entire application, helped me through uploading documents he needed and anything else that needed to be done to complete this process. I have worked with lots of people but it was very rare to find someone so helpful. Aaron is one person who is that helpful. If anyone is out there and needs a loan please ask for Aaron. You will not be disappointed. He is extremely knowledgeable of his profession. I could not happier with my experience with him. You will be happy you asked for him. I guarantee it.Read MoreRead Less
Melinda Blevins
Flawless process, very streamline & easy. We have purchased several real estate properties and this was by far, the best experience we have ever had. Admittedly we were skeptical at first because we used our "big bank" in the past. However, after this 5 star experience, we will never look back.
Buenita Lee Real Estate Professional
Joe has a great customer service attitude. He is patient and willing to assist step by step through the process of helping buyers complete their applications and very helpful to the realtor in keeping them abreast of the stages of approval. He is timely in processing the forms and sees that all the closing materials are available on time. He is dependable and honest in his evaluation of ...Joe has a great customer service attitude. He is patient and willing to assist step by step through the process of helping buyers complete their applications and very helpful to the realtor in keeping them abreast of the stages of approval. He is timely in processing the forms and sees that all the closing materials are available on time. He is dependable and honest in his evaluation of information.Read MoreRead Less
Rustina Gibson Real Estate Professional
Quite surprised how well the process worked with Joe. He was on point with everything he did, friendly, and the loan was completed on time. Totally smooth transaction and we closed on time. My buyer was impressed, happy with there interest rate and service. I would be happy to have him do a loan anytime for me. Great job..........
Claire Atwell
Mike was incredibly helpful. We were having a hard time deciding if it was a good time to refinance and he was very patient with us going back and forth. Additionally, he lowered our costs and found us a great loan! He was incredibly responsive and we closed our loan in less than 2 weeks. Would happily reccomend Michael to anyone.