Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ashley Roy
I was more than a year away from needing to refi a balloon payment when I got put together with Cass. I contacted him (on a weekend) assuming I would be 2 minutes or so on the phone. He instead spent a couple of hours walking me through every option. I was able to send him pictures of any documents he needed and I was off and running. The full process took around a month. There was never a ...I was more than a year away from needing to refi a balloon payment when I got put together with Cass. I contacted him (on a weekend) assuming I would be 2 minutes or so on the phone. He instead spent a couple of hours walking me through every option. I was able to send him pictures of any documents he needed and I was off and running. The full process took around a month. There was never a time I was confused or didn't understand what was happening. I had several people working on my loan. Every person I spoke with was able to quickly answer my question or explain what the next step was. It was a great piece of mind to know if there were any problems, Cass was right there to step in.
I am not an easy person to impress. I expect people to be good at the career they chose, but in this case, good doesn't describe Cass. I am happy to rate Cass a full five star excellent rating. He would be an asset for anyone needing assistance and I could not recommend him and Rocket Mortgage enough.Read MoreRead Less
Carlos Michelena
Mike Hubbo and his Rocket Mortgage team met and exceed my Loan's Expection.
Dale Webb
Derek's expertise, people skills, and knowledge made the process go smoothly and rapidly. When my wife called back with questions, he listened and was able to make the requested changes to assure that we were able to achieve the results we desired. He 'went the extra mile', was very professional, always answered calls and texts quickly. We recommend Derek highly, and would definitely call him...Derek's expertise, people skills, and knowledge made the process go smoothly and rapidly. When my wife called back with questions, he listened and was able to make the requested changes to assure that we were able to achieve the results we desired. He 'went the extra mile', was very professional, always answered calls and texts quickly. We recommend Derek highly, and would definitely call him again if needed.Read MoreRead Less
Nina Dolan
Absolute pleasure speaking with Michael. He gave great at advice and didn't push me into getting the loan just to close the deal. Very courteous and knowledgeable. We will be working with Michael in a few months when it's the right time for us to refinance. We are looking forward to it!
Sarah Beltran
Thomas worked with me to help me reach my goals and was very responsive! Thank you!
Caitlyn Kessler
AMAZING doesn't even begin to describe my experience with Chris. Very prompt, reliable, organized, efficient; for a first time buyer I was very nervous but he made the entire experience effortless! With lots of advice and knowledge of his field I was very pleased. Chris was a pleasure to work with!!!
Malia Hunt Hughes Real Estate Professional
Kent assisted my buyer with and FHA purchase. I must admit, I was skeptical, but Kent knocked my socks off. He was with the loan through the entire process, gave wonderful and timely updates. Won't hesitate to use Kent again!
Amelia Gross
I debated on calling, nobody really likes the whole refinancing thing. But after speaking with Evan for a few minutes, all that anxiety was gone and I knew I was doing the right thing. I had never even heard of Rocket Mortgage. Who knew?!? Thanks Evan for all your help!!!
Courtney King Real Estate Professional
I represented the buyer in a transaction. Dane and his team were AWESOME! Dane was always easy to get a hold of, super friendly and knowlegable. Many people are leary of large nationwide lenders but Dane totally dispells this myth. We closed on time and there was no last minute scrambling. Keep up the good work!
Tamarah Cantu
Diana was very thorough, offered options and conveyed Rocket Mortgage has a very "solution" oriented approach and in the end proved to be true. Quite the professional and I'd recommend Diana to any one I come across that is looking into a new purchase or re-if. Thank you!