Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Regina Newton
Areeya was very helpful in keeping me in the loop with the process and updates. She followups, is knowledgeable, courteous and has a great team but most of all she is available! She responded quickly to all inquiries and kept the ball rolling we were able to close our transaction a WEEK early!
Ellis Or Mary Walker
Scott, everything went very smoothly and we were very satisfied up through the signing. Rate was good, we got changed over to a 30 yr fixed etc, etc. BUT, we are still waiting for a "refund" for part of the closing costs. We knew $712 would be our part, but were told we should get the $1000+ from the escrow amount. Also wondering if we get credit for our March payment that was pulled a few days ...Scott, everything went very smoothly and we were very satisfied up through the signing. Rate was good, we got changed over to a 30 yr fixed etc, etc. BUT, we are still waiting for a "refund" for part of the closing costs. We knew $712 would be our part, but were told we should get the $1000+ from the escrow amount. Also wondering if we get credit for our March payment that was pulled a few days after our closing. Paper work we received said we should receive refund in two weeks. Call if you get a chance. Still have a couple questions. Thanks the Walkers. Read MoreRead Less
Sandy Rubenstein Real Estate Professional
Nathan did an excellent job for me . Always responded promptly and followed through to get the job done. We worked hand in hand with a difficult buyer to achieve a closing. I look forward to working with him again
Mike Stiak
Alan was on top of everything from start to finish. He took care of all the details, and did all the "heavy lifting" for us. He made the entire process seamless and easy.
Maria Stiliha
I had been thinking of refinancing my home and started check around. John Taft of Rocket Mortgage called me right away on the evening of March 8th, 2017 and by March 24th, 2017 I was closing on my loan. John was very professional and knowledgeable. He made everything so simple that I could not believe it. I have never been so pleased with the way he handled our loan. I would like to say "THANK...I had been thinking of refinancing my home and started check around. John Taft of Rocket Mortgage called me right away on the evening of March 8th, 2017 and by March 24th, 2017 I was closing on my loan. John was very professional and knowledgeable. He made everything so simple that I could not believe it. I have never been so pleased with the way he handled our loan. I would like to say "THANK YOU" John, you are the best! I would also like to thank the Rocket Mortgage staff for their professionalism and efficiency. Rocket Mortgage have the greatest group of people I have had the opportunity of working with. I will wholeheartedly recommend John Taft and the Rocket Mortgage team to anyone who is interested in refinancing. It has been a great experience. John, you were heaven sent!!Read MoreRead Less
Nevin Hill Real Estate Professional
I have worked with A LOT of bankers in my career as a Realtor and can confidently say Samantha would be an asset to any team or company she chose to work with! There is no secret to her success. Samantha is as high-level as it gets and her commitment to great customer service speaks for itself. When everyone else says "no" Samantha always goes the extra mile to find out how to get to "yes". I ...I have worked with A LOT of bankers in my career as a Realtor and can confidently say Samantha would be an asset to any team or company she chose to work with! There is no secret to her success. Samantha is as high-level as it gets and her commitment to great customer service speaks for itself. When everyone else says "no" Samantha always goes the extra mile to find out how to get to "yes". I would without hesitation give my highest recommendation for Samantha to anyone looking for a trusted advisor and a mortgage banker they can trust and depend on. I have and will continue to refer anyone looking to purchase a home to Samantha!Read MoreRead Less
Jennifer Buckner
Isaac was awesome. He walked me threw every step of the process. Always returned my calls asap. He was quick to answer any questions or find the answers to any questions I had. He made the home buying process less stressful.
Kevin White
This was my first home buying experience. At first I was scared to death and completely lost in a sea of jargon and terms and conditions that I didn't really understand. Jon Binns took the time to completely explain the entire process for me. He laid out all of the options that were available to me based upon my personal financial situation. He constantly surprised me with his speedy responses to ...This was my first home buying experience. At first I was scared to death and completely lost in a sea of jargon and terms and conditions that I didn't really understand. Jon Binns took the time to completely explain the entire process for me. He laid out all of the options that were available to me based upon my personal financial situation. He constantly surprised me with his speedy responses to emails or texts. It didn't seem to matter whether it was 1:00 am on a Saturday night or not Jon was always there to help or reassure me along the way. Even after his part was completed he would check in on me every few days to make sure his teammate was still taking care of me. To put it simply, I would highly recommend Jon Binns for your next home purchase! I liked him so much that I feel like I owe him! Hey Jon, if you're ever in North Alabama, look me up and I'll treat you to a steak and some beers!Read MoreRead Less
Emily Teitel
Alex is great! He helped us secure a mortgage under complicated circumstances, and worked with us to adhere to sensitive timing. We would recommend working with Alex without reservation.
JB Donaldson
Moe is definitely the Super Rocket Mortgage Guy, soaring through the vast and confusing World of Mortgage Mania with the greatest of ease.
He came into our lives a few months ago and got our pre-qual at the snap of the fingers. We are near the endzone in our home purchase and he is still right there to see the scoring touchdown.
Thank you Moe. Although we have not met physically, you are as close ...Moe is definitely the Super Rocket Mortgage Guy, soaring through the vast and confusing World of Mortgage Mania with the greatest of ease.
He came into our lives a few months ago and got our pre-qual at the snap of the fingers. We are near the endzone in our home purchase and he is still right there to see the scoring touchdown.
Thank you Moe. Although we have not met physically, you are as close as a best friend.
J.B. & BarbaraRead MoreRead Less