Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jose Torres
Great experience. Jeremy was very thorough and pleasant to deal with
Christina Norris
Marc Cohn at Rocket Mortgage was knowledgeable, but the experience was frustrating at times. I often felt like he wasn’t really listening to my questions, and I had to directly ask him to stop talking over me so I could explain what I was asking. I also felt that my concerns about a recent rate drop were dismissed rather than addressed thoughtfully. While he clearly understands the mortgage ...Marc Cohn at Rocket Mortgage was knowledgeable, but the experience was frustrating at times. I often felt like he wasn’t really listening to my questions, and I had to directly ask him to stop talking over me so I could explain what I was asking. I also felt that my concerns about a recent rate drop were dismissed rather than addressed thoughtfully. While he clearly understands the mortgage process, better communication and listening would have made this a much better experience.Read MoreRead Less
Marc Cohen
Reply from Marc Cohen:

Marc Cohn at Rocket Mortgage was knowledgeable, but the experience was frustrating at times. I often felt like he wasn’t really listening to my questions, and I had to directly ask him to stop talking over me so I could explain what I was asking. I also felt that my concerns about a recent rate drop were dismissed rather than addressed thoughtfully. While he clearly understands the mortgage ...Marc Cohn at Rocket Mortgage was knowledgeable, but the experience was frustrating at times. I often felt like he wasn’t really listening to my questions, and I had to directly ask him to stop talking over me so I could explain what I was asking. I also felt that my concerns about a recent rate drop were dismissed rather than addressed thoughtfully. While he clearly understands the mortgage process, better communication and listening would have made this a much better experience.Read MoreRead Less

Kurt Mattingly
Jon was extremely helpful during my loan process. He was available when I had questions and answered in a timely and professional manner. I would recommend him to anyone needing to refinance or obtain a home loan.
Angela Williams
Best and fastest credit report update ever. Ryan is the best!!!
Valerie
Kevin was extremely knowledgeable and patient with me. I highly recommend Kevin to all my friends and family! I cannot

imagine having a better experience using anyone else. Thank you Kevin and thank you Rocket Mortgage for having Kevin available!!
Ciarra Flannigan Wimbley
Stevan was the best recruiter ever! He answered all of my questions (there were plenty) and helped me navigate the hiring process. Steven was professional yet personable, he’s a great first impression of my future workplace. I’m grateful!
Dustin
Horrible and a liar!!! Steer clear from him and this company!!!
Angelo Gjekaj
Reply from Angelo Gjekaj:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at ...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-782-8714 if you would like to discuss this further."Read MoreRead Less

Lovely Lisa
As a first time home buyer Jacob made the process flawless. There was never any question too big or small for him his etiquette, his patience and his sincere desire to see me close reduced. All of my fears could not have asked for better.
Joe Baglow
Daniel is the best. He went above and beyond helping us understand everything along the way, making sure we knew exactly what we were doing. I’d recommend him to anyone, definitely work with this wonderful guy!
Liz Koonce
Heidi was amazing! She made everything seem easy and really worked the numbers to ensure we could take on the mortgage for the house we fell in love with.