Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ann Verona
Fabulous service. She made refinancing almost fun. Very quick and reassuring. She delivered exactly as she said she would do; always returned calls the same day. Loved working with her and have already recommended her to friends.
Nathan Simonini
I cannot say enough about the quality service that Cory has provided us. I came to Cory after my bank made an error in their pre-approval process and informed me that they did not write loans for the type of property we were buying. As a first time home buyer, I was panicked and stressed when I was left in a lurch.

However, Cory quickly went to work allaying many of my concerns. He worked with ...I cannot say enough about the quality service that Cory has provided us. I came to Cory after my bank made an error in their pre-approval process and informed me that they did not write loans for the type of property we were buying. As a first time home buyer, I was panicked and stressed when I was left in a lurch.

However, Cory quickly went to work allaying many of my concerns. He worked with me until late on a Friday night to ensure that I submitted my complete loan application as soon as possible so his team could work on it over the weekend. He was knowledgable and patient responding to a to all of my phone calls and first-time home buyer questions promptly. He was also very informed about the New York City co-op purchasing process, which is extremely complicated and not common to the rest of the country.

Cory even went out of his way to make sure that I was able to apply an employer discount to my loan application that I missed in my rush to find a lender. I discovered that Rocket Mortgage was offering $1,000 in credits for employees working at my organization through a dedicated program. I was worried that I wouldn't receive the credits because I had not applied through the dedicated line, but Cory went to work and made sure that I received the discounts.

I will surely recommend Cory to any of my friends or family that are looking for a knowledgable and responsive loan officer that can put their mind at ease through the loan process!Read MoreRead Less
Traci Burns
Chris was amazing!! He was very thorough in discovering what my needs were and dealing with them. He helped me with all the paperwork and I had a loan approval letter before close of business. I already referred him to a friend who already made loan application. I will certainly recommend him to anyone.
William Valentine
There are know words to tell you about how great Matt was not only walking me through the mortgage process but keeping my spirits up when trying to find a home. He explained the whole process to me and at the same time keeping me from giving up on the hunt for just the right house . Great Job Matt I can't thank you enough but THANK YOU aga
Tracy Banks
Matthew was awesome from start to finish, extremely responsive and helpful throughout the entire process, even providing his assistance on weekends and throughout the holiday season. I would highly recommend Matthew to anyone seeking to purchase and think he is especially great for inexperienced home buyers.
Kim Clark
I was in a BAD mood when I went online to try the Rocket Mortgage. We had sold our home last year planning on moving out of state, that plan got delayed. Then our apartments let us know they were raising our rent by $300. Needless to say I was mad and not expecting much filling out an online app. Within 15 minutes Sage called me, had me curious because he wasn't acting like a salesman, and within ...I was in a BAD mood when I went online to try the Rocket Mortgage. We had sold our home last year planning on moving out of state, that plan got delayed. Then our apartments let us know they were raising our rent by $300. Needless to say I was mad and not expecting much filling out an online app. Within 15 minutes Sage called me, had me curious because he wasn't acting like a salesman, and within the next 30 minutes I had a pre-approved mortgage. He was professional, walked me thru to the next steps and kept in contact with me the whole process. Not sure I can thank him enough. Did I say the next day after the pre-approval we were out with a Realtor looking at houses. We have been in our home for a few months and are very happy. We have Sage's info saved in our Critical Folder, if we do transfer to another state, Sage will be one of the 1st people I contact when we get there.Read MoreRead Less
Victoria Ginsburg
Great job! Adam was very attentive and worked hard to help me refinance
Steve Martinez
Aaron delivered everything he promised. Our refinance went very smoothly and closed sooner than we thought it would. I would highly recommend Rocket Mortgage and Aaron
Bill Seldomridge
Aaron was very helpful, he followed or loan from start to finish. Highly recommend working with Him
Carla McKee
I would recommend Jon to anyone seeking to refinance. He was a pleasure to work with, extremely helpful and knowledgeable. Jon was also very good about staying in touch with us throughout the entire process. Thanks Jon!!