Alan was good to work with. He would try to keep me informed every day as things went along. He would ask for paperwork and I could call him late and get the answer I needed to send them to him. I enjoyed working with Alan and his team
Tina Olson
Tina Olson
551
Andy...what can I possibly say......Thank you, you were a great guy to work with and very responsive, one might even say entertaining ;) You're a people person for sure.
Beth Mcfarland
Beth Mcfarland
541
4 stars She did a good job of answering my questions and returned my phone calls promptly. When she was not there I was helped by someone else. beth
Karen Elmquest
Karen Elmquest
551
Am very happy to write a glowing report for Mike. He was very courteous, professional and kind - all qualities I appreciate and admire. He was always at my disposal telephonically or electronically to answer any questions or assist me in the application process. And he is still available for any business in the future. He is just one piece of the Rocket Mortgage procedure that made it ...Am very happy to write a glowing report for Mike. He was very courteous, professional and kind - all qualities I appreciate and admire. He was always at my disposal telephonically or electronically to answer any questions or assist me in the application process. And he is still available for any business in the future. He is just one piece of the Rocket Mortgage procedure that made it practically effortless. Can't say enough good things about the whole experience!Read MoreRead Less
Margarita Penuela
Margarita Penuela
551
Very happy to deal with Victor. He help me a lot, is very knowledgeable and the best he always return my calls
Judy Laub
Judy Laub
551
Thomas was a complete professional and made things as easy as possible. He kept us informed, followed up in a timely manner and addressed all our concerns. Everything went as he indicated and he was up front with everything.
Lynn Michaels
Lynn Michaels
551
Mollie was really great to work with. She was very responsive and knowledgeable and helped make what could have been a stressful loan process seem quick and easy.
Phoebe Zhan
Phoebe Zhan
551
I called 800 number to get info about Heloc. Chris explained the underwriting details so I ended up refinance my first home mortgage and got a Heloc. Doing so, I locked my rate for a longer period with lower Heloc rate. Chris was very responsive. He always got back to my calls or email within couple hours. He is very knowledge, ethical and conservative. My entire refinance experience was excellent...I called 800 number to get info about Heloc. Chris explained the underwriting details so I ended up refinance my first home mortgage and got a Heloc. Doing so, I locked my rate for a longer period with lower Heloc rate. Chris was very responsive. He always got back to my calls or email within couple hours. He is very knowledge, ethical and conservative. My entire refinance experience was excellent which exceeded my expectations! - Phoebe Read MoreRead Less
Richard Taillon
Richard Taillon
551
Moe, was very easy to deal with, answered all my questions, even the stupid ones, made me feel in the loop at all times during the entire process. very professional, and very attentive to all my needs and very sincere, seems to have passion in helping people . Hats off to Moe.
David Jackson
David Jackson
551
Nicholas helped through the entire process.
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