Sarah was extremely helpful and answered all of my questions. She is delightful to work with and knowledgeable of all aspects of the loan. I enjoyed the time spent on the phone with her and she kept me calm throughout the loan application and final paperwork. Can not thank her enough for all she did for me.
Chuck Goeller
Chuck Goeller
551
Very Informitive ! Always Available When Needing Answers ! A Great Asset To Rocket Mortgage
Eric Adler
Eric Adler
551
Excellent service. Very friendly and quick to respond to all of our questions.
Chris Nassouri
Chris Nassouri
551
Thomas is the man. He was always around the answer my questions and was really great about explaining the things that I didn't know. One thing I loved was that he advised me on what I needed ahead of time so that I'd be ready and made the entire process as smooth as possible. I'd definitely use him as my mortgage banker again without hesitation.
Laurence Sager
Laurence Sager
551
Working with James made this loan process EASY!! He was always professional, courteous, patient, AND, extremely helpful in making what USED to be a nightmare endeavor, an enjoyable "adventure" in finance!
He not only worked well with us but, also,.. provided the same high level of assistance to our son and his wife when they went through the process of refinancing their home.
Kudos to JAMES all ...Working with James made this loan process EASY!! He was always professional, courteous, patient, AND, extremely helpful in making what USED to be a nightmare endeavor, an enjoyable "adventure" in finance!
He not only worked well with us but, also,.. provided the same high level of assistance to our son and his wife when they went through the process of refinancing their home.
Andrew was the best! He always made sure everything was what we agreed to and delivered his promise. It's guys like him that make Rocket Mortgage a better company. Anyone working with Andrew is going to get well taken care of and updated when needed. Thanks Andrew!!!
June Daniels LaFave
June Daniels LaFave
551
Zach and Rocket Mortgage mortgage were amazing! He was always available to talk by phone; it seems he never takes a day off! He was helpful, knowledgeable and thorough. The mortgage process could not have been easier or more organized. They really know what they are doing! Without any reservations, I 100% recommend Zach to handle your mortgage needs! If and when we need him, we will use ...Zach and Rocket Mortgage mortgage were amazing! He was always available to talk by phone; it seems he never takes a day off! He was helpful, knowledgeable and thorough. The mortgage process could not have been easier or more organized. They really know what they are doing! Without any reservations, I 100% recommend Zach to handle your mortgage needs! If and when we need him, we will use Zach and Rocket Mortgage in the future. Read MoreRead Less
LeAnne Lummus
LeAnne Lummus
551
Our loan was a refi. We weren't planning to do this. We received a call from Eric telling us interest rates had gone down and were we interested in a refi. We had only had our original loan for a year. We agreed and the result was an extremely smooth transaction. Eric was always ready to answer our questions. We greatly appreciate his attention and efficiency. We have referred friends and, should ...Our loan was a refi. We weren't planning to do this. We received a call from Eric telling us interest rates had gone down and were we interested in a refi. We had only had our original loan for a year. We agreed and the result was an extremely smooth transaction. Eric was always ready to answer our questions. We greatly appreciate his attention and efficiency. We have referred friends and, should we decide to refi again, it will definitely be with Rocket Mortgage. We have found everyone we have worked with through both loan processes to be friendly, efficient and knowledgeable. Read MoreRead Less
Sherry Rogers
Sherry Rogers
551
Quick and helpful, easy to work with. Helped to make the process a breeze.
Matthew Read
Matthew Read
551
I had tried to work with two other refinancing agencies. I've also refinanced a car and financed a new car recently. They could all learn a lot from Michael and Rocket Mortgage. Michael made me feel like he wanted my business and enjoyed working with me. The other places felt like if I jumped through all their hoops maybe they would permit me to borrow money from them. The difference is ...I had tried to work with two other refinancing agencies. I've also refinanced a car and financed a new car recently. They could all learn a lot from Michael and Rocket Mortgage. Michael made me feel like he wanted my business and enjoyed working with me. The other places felt like if I jumped through all their hoops maybe they would permit me to borrow money from them. The difference is really that stark. It might be a stretch to say that refinancing can be 'Fun', but working with people like Michael you can get pretty close.Read MoreRead Less
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