Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jean Conway Rorex
Bryan is very responsive and friendly. I felt very comfortable with him and he answered all my questions. The process went very smooth and the turn time was impressive! I highly recommend him for your future mortgage loan needs.
Stephen Black
Ryan was a true pleasure to work with for our Rocket Mortgage house refinance. He helped navigate me through several requests all in one effort.
1-He provided a lower APR which is now saving me money.
2-What I consider his most important discovery was that I paying an "Interest Only" payment with an SLS HELOC loan that is now bundled in with the new loan.
3-Ryan crafted a new, complete payment that ...Ryan was a true pleasure to work with for our Rocket Mortgage house refinance. He helped navigate me through several requests all in one effort.
1-He provided a lower APR which is now saving me money.
2-What I consider his most important discovery was that I paying an "Interest Only" payment with an SLS HELOC loan that is now bundled in with the new loan.
3-Ryan crafted a new, complete payment that now includes my Impound & Insurance payments so I know I will always be on track when taxes and insurance are due.
4-There were a few times when it looked as if my refinance request may have been declined due to its dynamics. These were the times when Ryan reached out to other support staff from Rocket Mortgage to help find the way for us to close this loan.
5-Ryan is incredibly professional, polite, insightful and courteous. I could not have worked with a better partner for this effort.

In closing, I have worked in the Hotel/Hospitality industry for 40 years and work ethic, work quality and ultimately, customer care with ownership & solutions for any challenges is critical. Ryan delivered in all of these areas. I can tell a fake when I see/hear them.

Ryan Hand is no fake. You should help groom and promote this young man from my experience with him.

Sincerely,
Steve Black
4787 51st Street
San Diego, Ca. 92115
619-666-3858
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Darryll Broome
Rana walked us through the entire process. Answered all our questions, and was available, and kept us up to date on our progress throughout the process. On behalf of me and my wife, four thumbs up!!!!
Bill Woodall
While we were refinancing our home Rayan Albig was always there to answer our questions. He went above and beyond. I was impressed about how smooth everything went. I appreciate his time and consideration in getting us through the whole process.
Pradyuman Patel
Excellent Banker and knows his job very well.
Megan Barnhart
Len was extremely professional and helpful. He went above and beyond my expectations to make buying my first home an easy process.
Steve Neely
Ken was knowledgeable, efficient and always quick to respond to our questions/concerns. I would highly recommend Ken.
Melody O'Connor
Steve was awesome to work with! Very helpful and made the whole process go quickly! I appreciate his help very much!
Shannon Nelson
Sonia was very friendly and helpful. She made my first home buying experience easy and smooth. She was very informative and communicated with me throughout the process.
Kellie Schipplein Taylor
Great experience working with Cody. Looked out for our needs and exceeded expectations. Always was patient when we had to play phone tag and always called when he said he would, just a great guy.