Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mary Doleman
Jason did a great job for me on my re-finance. He was patient, explained things well, and made the process as painless as possible. He made sure that I was always "in the loop" during the process, and if I had questions, he always got back to me promptly. Thanks, Jason - great job!
Greg Hackney
I was curious about status of my Rocket Mortgage mortgage, and how to check on a better rate. When I contacted the site, my info went to Nikki, who contacted me and got me directed to an update of my mortgage. Right from the beginning I found Nikki very easy to communicate with. She was always courteous, easy to understand and had a very pleasing manner when working on the various stages of ...I was curious about status of my Rocket Mortgage mortgage, and how to check on a better rate. When I contacted the site, my info went to Nikki, who contacted me and got me directed to an update of my mortgage. Right from the beginning I found Nikki very easy to communicate with. She was always courteous, easy to understand and had a very pleasing manner when working on the various stages of opening our new mortgage. Nikki was always patient when it came to answering questions and making sure the steps went smoothly.

I eventually was moved on to other representatives, but didn't feel as comfortable as I had with Nikki. Although the other representatives were very knowledgable, I felt much more at ease working with Nikki. It was a genuine pleasure meeting a working with Nikki, and I will be sure to contact her for any future inquiries I may have regarding my Rocket Mortgage account.
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Yousif Jiddou
Got me the best deal. He was respectful, diligent and attentive to all my questions.
Pam Fox
Quick, professional, responsive
Mathew Tammen
Dan worked closely with me throughout the loan process. He was instrumental in providing info on what we could and could not afford and helped with information that got us a lower rate than I thought possible on our investment property. He has also been available during phases of the closing process that were not necessarily even his responsibility and helped expedite the entire interaction.
Gene Ahola
She was very engaged and very professional and I enjoyed dealing with her. If someone I know is looking to refinance I would definitely recommend Kristen.
Mari Celi Vázquez-Freire
Totally AWESOME! from start to finish
Marshall Cooper
My experience with Nichole was great she did everything that I was expecting in my refinance with my mortgage she was very professional in her services with me i recommend her for anyone's future mortgage needs thanks again for all your help Nicole
Steve Stedman
Peter made the entire process seamless and was on top of all the required actions from start to finish. Clear, concise communication and confident advice to support all decision making. Highly recommended.
Frank Fernandez
Maria showed captivating enthusiasm from the moment we first spoke and I expressed my circumstances. Her focus on a positive result for my refinancing needs kept me engaged with the process. I truly believe she made the difference in making my refinance happen. Of course, she is knowledgeable, professional, responsive, etc., however her personality transformed a business transaction into a joint...Maria showed captivating enthusiasm from the moment we first spoke and I expressed my circumstances. Her focus on a positive result for my refinancing needs kept me engaged with the process. I truly believe she made the difference in making my refinance happen. Of course, she is knowledgeable, professional, responsive, etc., however her personality transformed a business transaction into a joint venture, I was reassured that she had and still has my best interest and represented me throughout the process. her intangible surpass your grading scale. FCF Read MoreRead Less