The one word I would use to describe Jordan is Trust... With the vast number of lenders available to offer you a mortgage, you need to work with someone you can trust... When Jordan tells you she can do something and this is what it will cost, you can "take it to the bank"... After our decision to proceed, I worked with an administrative support specialist but Jordan was always available should ...The one word I would use to describe Jordan is Trust... With the vast number of lenders available to offer you a mortgage, you need to work with someone you can trust... When Jordan tells you she can do something and this is what it will cost, you can "take it to the bank"... After our decision to proceed, I worked with an administrative support specialist but Jordan was always available should something serious threaten to derail the process... The loan materialized in a surprisingly short timeframe and it was exactly what we agreed to in the very beginning... No last minute surprises ... No "Oh I forgot to tell you this"... It was as originally agreed... I view Jordan as I would a trusted friend... Dick ParkerRead MoreRead Less
Jack Xu
Jack Xu
551
David is great to work with and always very proactive, he cares customer and always there to help, to resolve any issues and any potential upcoming concerns.
Jan Smith
Jan Smith
551
Jon made the process of refinancing our home smooth and painless. I'd recommend him to anyone looking to refinance or purchase a home.
Jeff Hinn
Jeff Hinn
551
Meri is the BEST! Very knowledgeable, professional and personable! Knows the refi business inside out! She made the application process EASY! No hassles at all! I will definitely recommend her to family and friends wanting to refi their home!
Denise Hamilton
Denise Hamilton
551
Brent and his team totally made the whole process of refinance so easy. I did appreciate the courtesy, kindness, and patience he had during our procedures. I would absolutely recommend him to my friends. Thanks again Brent.
Shelly Combest
Shelly Combest
551
Sean was informative, helpful, and knowledgeable! I would not hesitate to reccomend him and Rocket Mortgage to a friend. It was a smooth process and I am very happy with my loan.
Michelle Visuano
Michelle Visuano
551
I have gone through the refinance process 2 times and each time was with Laura. The 1st time she was referred to me because I had some difficult issues to work through when refinancing and I was told that she could help and make the process that seemed daunting to me an easy and painless experience. It was the best referral ever! She is so knowledgable and kind and held my hand through the process...I have gone through the refinance process 2 times and each time was with Laura. The 1st time she was referred to me because I had some difficult issues to work through when refinancing and I was told that she could help and make the process that seemed daunting to me an easy and painless experience. It was the best referral ever! She is so knowledgable and kind and held my hand through the process until it was a success. The next time I chose to refinance there was no question that I would go back directly to her to start the new process and this time my loan closed in 21 days from start to finish. This occurred so fast because of her knowledge and dedication to making her customer's #1! I have already and will always recommend her to anyone going through a loan process or even just in need of mortgage advice. She's the best!!Read MoreRead Less
Jon Wood
Jon Wood
551
Ryan was incredibly fast with responding to my requests, very knowledgeable, and helpful at all steps of the process.
Linda Servoss Doerr
Linda Servoss Doerr
551
Chris was very easy to work with. He walked us through everything. The others not so much ( lost papers etc). He gave us notices when needed. Was a pleasure to work with him. Thanks for all your help.
Laurie Taffner
Laurie Taffner
551
What a wonderful experience from start to finish! Cody is very knowledgeable and made buying a house EASY! Something I never thought possible. Thanks!
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