Nicholas was very thorough through the whole refinance process, explaining everything in detail in a way I was able to understand it. Nick was very prompt at returning my phone calls and answering all of the questions I had. I would recommend him to family and friends.
Jeanne Parris
Jeanne Parris
551
Eric was a pleasure to work with. He needed to explain more than once how the process would work and never lost patience with me. Very polite and helped me along the way. I would recommend him without hesitation.
Shannon Maness
Shannon Maness
551
Aaron and the whole team at Rocket Mortgage were a pleasure to work with. Very professional, excellent customer service, and a very quick response time to any questions I had. Thank you all so much!
Alan Walden
Alan Walden
551
Bob was a pleasure to work with. he was very knowledgeable and professional.
Amber Fisher
Amber Fisher
551
Brent is the best! He's super helpful.
Phil Mason
Phil Mason
551
Jon was not only very professional and informational, his sensitivity to the emotional stress that I was going through was the defining difference in Rocket Mortgage being the lending company. We had another offer from a Colorado local mortgage company that would have been less costly to us, but the empathy and "hand-holding" that Jon delivered kept us with Rocket Mortgage.
Sharahn Thomas
Sharahn Thomas
541
Helpful and not pushy or bothersome.
Edward Sisco
Edward Sisco
551
I received in the mail a letter stating that I could refinance my present mortgage to a much lower rate . At first I was very skeptical is refinancing from a bank to a mortgage company. I called and Mike answered the call. He explained everything and how much I would save along with fitting the mortgage for my needs At first I looked at a 30 yr and compared it to a 20yr. At that point I was ...I received in the mail a letter stating that I could refinance my present mortgage to a much lower rate . At first I was very skeptical is refinancing from a bank to a mortgage company. I called and Mike answered the call. He explained everything and how much I would save along with fitting the mortgage for my needs At first I looked at a 30 yr and compared it to a 20yr. At that point I was sold. He was a professional and committed to the customer explaining each step. The time from application to Closing was less than a month. My son is planning to buy his first home and I will recommend Rocket Mortgage to him and his wife. Read MoreRead Less
Ron Sartena
Ron Sartena
551
Michael was a pleasure to work with and got everything done expidiently and with great quality. A Detroit Lions fan too!
G Mak
G Mak
551
Our experience with Mario was exceptional. This company is very fortunate to have an employee of his caliber. He is professional, friendly, and genuinely cares about his clients. He worked with us to resolve any issues and answer any questions we had. He is committed to giving his clients the best service and I will not hesitate to refer him to others. Thank you again, Mario!
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