Rocket Mortgage Sales Reviews
Rocket Mortgage Sales' Reviews
Todd Rowan
Jeff was awesome!!! On top of everything!!!
Rocket Mortgage Sales' Reviews
Ken Masden
Justin was outstanding! He's very prompt, efficient, knowledgeable, and professional and very easy to talk with over the phone. He answered every question I had. Most of all he was not a high-pressure salesman but someone who genuinely wanted to present some mortgage options to me . Thank you Jason!
Bill Berger
Markus is very customer friendly and really is good at relating the ins and outs where it pertains to the individual needs of an older individual that needs some support through the process. I appreciate him and his part in the process.
john guill
Adam is a responsive, prompt and efficient problem solver. He smoothed out the minor bumps in an otherwise painless process. My wife and I are big fans!
Larry Tedesco
This was my second mortgage with David. He’s an absolute pro. He made the process very easy and stress free. The Rocket Mortgage folks were fantastic as well. Easily my best home buying experience.
Heather O'DONNELL
Love Abby Youmans, the whole procedure was painless
Sharma Steingruber
Kameron was great. Very knowledgeable and helpful, always got back to me promptly when I left messages . Thank you Kameron!
Michael Griffith
Kent(and the team) basically did all the work and solved every problem for us. They are the best mortgage team that we have worked with …ever.
Amy Walters
Tony is an excellent loan officer. I am so blessed to have gotten him! He is very knowledgeable, personable, and all around a very sweet man!
The transaction was smooth and quick, Tony made sure of it!
Thank you Tony, for helping me get my loan. I appreciate you so much!!! :)
The transaction was smooth and quick, Tony made sure of it!
Thank you Tony, for helping me get my loan. I appreciate you so much!!! :)
Samantha Kelley
August got our application completed quickly and moved our loan into the approval process. However, when rates dropped and I wanted to explore options, he spoke down to me as if I didn’t understand the process. As a realtor, I am very familiar with mortgages and interest rates, so this was frustrating. I ended up having to go to another lender, complete a new application, and bring it back before he would even talk to his supervisor. In the end, that effort saved us—our rate dropped from 5.8% to 4.75%.
Later, when it came time for Verification of Employment, I received several conflicting explanations from August about what was needed. As a military family, we know a LES serves as the required documentation, but he dismissed that instead of confirming the correct process.
Overall, the loan itself went through smoothly, but working with August was disappointing. His arrogance and dismissive attitude made me feel talked down to, which was off-putting, unprofessional and unnecessary.Read MoreRead Less
Later, when it came time for Verification of Employment, I received several conflicting explanations from August about what was needed. As a military family, we know a LES serves as the required documentation, but he dismissed that instead of confirming the correct process.
Overall, the loan itself went through smoothly, but working with August was disappointing. His arrogance and dismissive attitude made me feel talked down to, which was off-putting, unprofessional and unnecessary.Read MoreRead Less
