Meri Kasneci was a wonderful loan application professional with whom to work. She was efficient and cheerful. And I appreciated her prompt response and patience to see the process thru with me, even into the evening. Great job Rocket Mortgage!
Ella Watson
Ella Watson
551
Kyle was so great, courteous, professional, efficient and helpful in every way. Kyle made it so very easy for my husband and myself. He listen to all our concerns. I know he is the reason it all went so smooth. 5 is not a big enough rating for Kyle we give him 10+++++++ and more.
Thank You Kyle Again!!!
Tom Knox
Tom Knox
551
Skyler is the sixth mortgage/refinance official I have been associated. As the leader of my team his demeanor put forth leadership skills which allowed my three Client Care Specialists to guide me through Rocket Mortgage computer controlled forms management.
Skyler is qualified "To Take The Message To Garcia." - A quote during the battle advancing up San Juan Hill during the Spanish American ...Skyler is the sixth mortgage/refinance official I have been associated. As the leader of my team his demeanor put forth leadership skills which allowed my three Client Care Specialists to guide me through Rocket Mortgage computer controlled forms management.
Skyler is qualified "To Take The Message To Garcia." - A quote during the battle advancing up San Juan Hill during the Spanish American War.
Shane Kelly is the most exemplary Mortgage Banker that Rocket Mortgage and the entire mortgage industry has to offer! I have came back to Shane as a repeat client, referred other leads to him, and my real estate agent was so impressed with Shane as well that he even referred others.
Shane has "Engineered to Amaze" me professionally through his knowledge, communication, customer service skills, ...Shane Kelly is the most exemplary Mortgage Banker that Rocket Mortgage and the entire mortgage industry has to offer! I have came back to Shane as a repeat client, referred other leads to him, and my real estate agent was so impressed with Shane as well that he even referred others.
Shane has "Engineered to Amaze" me professionally through his knowledge, communication, customer service skills, strong follow-up, and dots all I's and crosses all T's. He also galvanizes others that he works with and gets them engaged as well throughout the loan process to make sure everything is smooth.
I look forward to continue to work with Shane Kelly for the rest of my life in all future real estate transactions and there is nobody else I see myself working with - 13,000 nationwide Rocket Mortgage employees, other mortgage bankers, other mortgage brokers, you name it!
Could not show my gratitude enough on how much I appreciate you Shane!Read MoreRead Less
Ed Phelan
Ed Phelan
551
Andrew Romaya has been excellent. He has been a personable, efficient representative of Rocket Mortgage. It never failed that, when I needed to talk with him, he made himself available or returned my calls promptly. Andrew kept us apprised at all times with no surprises (I hate surprises}, as well as assisted in navigating the website when we had questions. I could not have had a better ...Andrew Romaya has been excellent. He has been a personable, efficient representative of Rocket Mortgage. It never failed that, when I needed to talk with him, he made himself available or returned my calls promptly. Andrew kept us apprised at all times with no surprises (I hate surprises}, as well as assisted in navigating the website when we had questions. I could not have had a better experience.Read MoreRead Less
Roger Whitaker
Roger Whitaker
551
Cortni worked very well with us.
Uday Koduri
Uday Koduri
551
Jon was very helpful and explained the mortgage process in a simple and easy way to understand - Definitely call him!
Kelly Lee
Kelly Lee
551
Ryan was amazing to work with at Rocket Mortgage. We were desperate for a lower rate to refinance our home. Ryan was extremely knowledgable and assured us he could help us. He was right! Ryan got us pre-approved over the phone and walked us through the paperwork through by email capability also by phone. The process was fast and painless and we are set to close in a month. We would highly ...Ryan was amazing to work with at Rocket Mortgage. We were desperate for a lower rate to refinance our home. Ryan was extremely knowledgable and assured us he could help us. He was right! Ryan got us pre-approved over the phone and walked us through the paperwork through by email capability also by phone. The process was fast and painless and we are set to close in a month. We would highly recommend Ryan and Rocket Mortgage to everyone wanting to refinance their home and have any issues in doing so!Read MoreRead Less
Jim Haworth
Jim Haworth
551
Matt has helped me probably 5x now and he has been tremendous. He is a people person and knows how to get the job done....never met him in person but consider him a friend as he has helped my family numerous occasions! Highly recommend Matt
Larry E Harvey
Larry E Harvey
551
Dimitry was an excellent representative for Rocket Mortgage. He was professional, very knowledgeable, courteous, respectful and true to his word. After our loan was approved, my wife and I decided to sell instead and move back home to retire. After advising him of our decision, he once again was courteous, respectful and upbeat while wishing us the best in our endeavors. Great guy.
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