Justin was a pleasure to do business with. He was very helpful in understanding my financial needs and offering a product that met my personal needs. In addition, his help in facilitating the finalization of the contract was greatly appreciated. He made my experience quick and easy, and this is exactly what I was looking for in a mortgage experience.
Amit Panchal
Amit Panchal
551
Shane and his team were very helpful and courteous as we transitioned our mortgage to Rocket Mortgage.
Bobby Leuschen
Bobby Leuschen
551
My family and I were relocating to San Antonio and were given several options for lenders. First time talking to Adam he was very informative on their processes and what they had to offer and not once was he pushy in any way. The entire process was simple and the online communication was extremely helpful when items were needed.
Max Ryvkin
Max Ryvkin
551
I usually don't write reviews, but in this case I had to make an exception. I was lucky enough to be routed to Josh Caine for my mortgage refinancing. He was very knowledgeable and answered any questions I had during the process, and I asked often. He really went out of his way to make sure all of my concerns were addressed and made the process easy and problem free. I would recommend him to ...I usually don't write reviews, but in this case I had to make an exception. I was lucky enough to be routed to Josh Caine for my mortgage refinancing. He was very knowledgeable and answered any questions I had during the process, and I asked often. He really went out of his way to make sure all of my concerns were addressed and made the process easy and problem free. I would recommend him to anyone thinking of refinancing or getting a new mortgage.Read MoreRead Less
Heather Gosnell
Heather Gosnell
551
Ryan was absolutely fantastic. I never felt pressured and even encouraged me to shop around and when I did and came back to him with questions he answered them fully and honestly. I will recommend him to any of my friends looking for a loan
Stacey Haralson Street
Stacey Haralson Street
551
Mike was fantastic - VERY responsive, VERY helpful, really made the whole refinancing process seamless for us. Certainly can't say that about other banks that we worked with in the past! We have been nothing but over-the-top pleased with Mike and the Rocket Mortgage team for all of their help during our refinancing process, as well as the friendly customer service we've received since we ...Mike was fantastic - VERY responsive, VERY helpful, really made the whole refinancing process seamless for us. Certainly can't say that about other banks that we worked with in the past! We have been nothing but over-the-top pleased with Mike and the Rocket Mortgage team for all of their help during our refinancing process, as well as the friendly customer service we've received since we completed all of our paperwork. It's been two months since we refinanced - we'll be sure to use Rocket Mortgage again next time, too!Read MoreRead Less
Brian Krupich
Brian Krupich
551
Made the process very fast and very easy from our side. No complaints at all -- process was well organized and communication was seamless throughout the entire experience.
Clint Atherton
Clint Atherton
551
Lynae was my initial contact and helped me really get started. She provided great information and options for my refi. Once the terms of the loan are established, they give you a new contact to take you thru the rest of the process. Despite this, Lynae was always still available to answer any questions or concerns I had. She was the best part of the process!
Amanda Tamborino
Amanda Tamborino
551
Martha was super helpful throughout the whole process.
Robyn Hudson
Robyn Hudson
551
He was extremely helpful when things got complicated. The process was fairly easy. I like that I can review my loan online at all times. Rocket Mortgage is easy to work with.
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