Martha did an excellent job handling our refinance. She had answers to all our questions, was able to explain the process clearly and concisely and she was very good at returning calls and emails in a timely manner. She was able to keep the process moving so that we were able to close as quickly as possible. We would definitely work with her again! She did an amazing job!
Naveen Mathur
Naveen Mathur
551
With the closing of our refinancing set for Oct.21, 2016, We would like to take this opportunity to thank Cass for making the entire process a comparatively pleasant experience. The process was prompt and efficient and in accordance with the numbers initially quoted by Cass. I would also like to thank Cass and his team of professionals for excellent customer service and for staying in touch and ...With the closing of our refinancing set for Oct.21, 2016, We would like to take this opportunity to thank Cass for making the entire process a comparatively pleasant experience. The process was prompt and efficient and in accordance with the numbers initially quoted by Cass. I would also like to thank Cass and his team of professionals for excellent customer service and for staying in touch and answering all our questions.
We will be glad to recommend others for their refinancing needs to Cass and Rocket Mortgage.
Rick was AWESOME! He was professional and gave me his honest opinion on how I should handle my refinance situation. I appreciated his quick responses and attention to my loan needs.
Marg Heartsill
Marg Heartsill
551
We enjoyed getting our loan through Rocket Mortgage, and having Dan to help us solve our problems we encountered. Her was always friendly and helpful.
Jason Lollio
Jason Lollio
551
Josh was a pleasure to work with! His personality and professionalism made my home buying experience easier than I could've ever imagined. I will recommend Josh and Rocket Mortgage to all future home buyers!!!
Charles Ouimette
Charles Ouimette
551
Great experience with her. She took care of any issues I had.
John Barnes
John Barnes
551
James was a pleasure to work with. He was always there to answer all questions and kept us informed at all stages of process.
Sharon Heivilin
Sharon Heivilin
551
Jay took over in the middle of a loan process that had stalled and made it come together when I needed things to happen. I appreciate his professionalism and dedication!
Linda Penberthy
Linda Penberthy
541
It was the easiest experience I have ever been through. The only complaint I could have is that sometimes I would be told one thing and the next time it would be something different. Example, the closing costs. I was first told the closing cost would be included in my loan; then it was $278; then it was $787 and then $387. Otherwise, people were very friendly and very helpful. I would ...It was the easiest experience I have ever been through. The only complaint I could have is that sometimes I would be told one thing and the next time it would be something different. Example, the closing costs. I was first told the closing cost would be included in my loan; then it was $278; then it was $787 and then $387. Otherwise, people were very friendly and very helpful. I would recommend Rocket Mortgage to my friends.Read MoreRead Less
Verna Lathrop
Verna Lathrop
551
I was very impressed with Marjan, he made it very easy to get my loan with Rocket Mortgage. I give him an excellent rating. I am sorry this is so late in posting this, I have been down with two surgeries.
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