Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Denise Turner
Purchasing a new home through Rocket Mortgage was effortless Alan and his team were with us all the way and available for any questions. This is not the first time we have used Rocket Mortgage and would recommend Alan and his team to anyone who might be purchasing or refinancing
Rollan Moriak
I was reassured many times that my loan process would be short even though I had already been in the process 2 weeks with another lender and the VA appraisal was already accomplished. I ended up providing documentation easily that Rocket Mortgage had delayed getting. The process took over 3 months to complete. My payoff check was sent to me and I had to resend it to the creditor--another delay ...I was reassured many times that my loan process would be short even though I had already been in the process 2 weeks with another lender and the VA appraisal was already accomplished. I ended up providing documentation easily that Rocket Mortgage had delayed getting. The process took over 3 months to complete. My payoff check was sent to me and I had to resend it to the creditor--another delay and not what was promised. I am confident there will be no further disappointments moving forward.Read MoreRead Less
Wally Kedzior
Jennifer was amazing to work with for our mortgage refinancing! From the start, she was very motivated to ensure our success. She was positive and started us on what turned out to be an easy -- and painless(!) -- process. The whole team was very good at communicating what Rocket Mortgage needed from us as well as answering any questions we had. Her team was great as well. My wife and I would ...Jennifer was amazing to work with for our mortgage refinancing! From the start, she was very motivated to ensure our success. She was positive and started us on what turned out to be an easy -- and painless(!) -- process. The whole team was very good at communicating what Rocket Mortgage needed from us as well as answering any questions we had. Her team was great as well. My wife and I would definitely recommend Jennifer to anyone looking for a new mortgage.Read MoreRead Less
Yvonne Zweede-Tucker
Patience, grace, and good humor in the face of near-hysteria (well, at least in the face of raw emotions), Mario was able to help me through the nasty murky waters of starting the refinance of our home. Yikes, hopefully I won't have to bug him again for YEARS!!
Linda Halleen Dickerson
Very informative and knowledgeable
Christa Khalilieh
Oneal has been amazing since the beginning of this experience for me as a new home buyer. He has not only been positive and encouraging but he also follows up before you reach out to see if you need anything. I truly believe that Oneal exemplifies what a Mortgage Banker should be in regards to his customer service skills, knowledge and beyond. I know that the home I find and buy is going to be ...Oneal has been amazing since the beginning of this experience for me as a new home buyer. He has not only been positive and encouraging but he also follows up before you reach out to see if you need anything. I truly believe that Oneal exemplifies what a Mortgage Banker should be in regards to his customer service skills, knowledge and beyond. I know that the home I find and buy is going to be fabulous. I just had to write a review about my experience so far as it has been great. The market I am looking in Minnesota has very limited availability at this time of year so it has been a challenge and a little frustrating but Oneal is keeping me ontrack and upbeat which is greatly appreciated! Thank you Oneal!! You rock more than you know! ChristaRead MoreRead Less
Ashley Gallagher
Joe has been amazing with helping through the process of refinance. Helping my family get back on our feet. Helping explain everything... go through numbers and paperwork and do what's best for us. Very personable and friendly!
Rick Koski
I honestly doubt that anyone else could have done a better job than Oscar in guiding us through the loan process. He was extremely knowledgeable in every aspect and his confidence led us successfully through all the computer needs and getting the proper forms filled out, all in a very short period of time. It was very intense and I needed his expertise. When things bogged down later on in the ...I honestly doubt that anyone else could have done a better job than Oscar in guiding us through the loan process. He was extremely knowledgeable in every aspect and his confidence led us successfully through all the computer needs and getting the proper forms filled out, all in a very short period of time. It was very intense and I needed his expertise. When things bogged down later on in the process, he stepped in to get things back on track. He was fantastic and I can't thank him enough. Sincerely, Rick and Kathy KoskiRead MoreRead Less
Ashley Lovelady
I have never been so impressed with a company and the contacts that I had within the company. Lisa James was the most professional and encouraging person during our entire loan closing process. I would not have moved forward with my loan if not for her. We have just scheduled our closing date, and it has only been 15 days!! That is amazing and reconfirmed my decision to work with them. Should I ...I have never been so impressed with a company and the contacts that I had within the company. Lisa James was the most professional and encouraging person during our entire loan closing process. I would not have moved forward with my loan if not for her. We have just scheduled our closing date, and it has only been 15 days!! That is amazing and reconfirmed my decision to work with them. Should I ever buy another home, I guarantee I will be looking for Lisa and her team.Read MoreRead Less
Taylor Spikes
I began the home buying process with my local bank that I have been a member of for over a decade. I thought there couldn't be a better lender to service my needs than the folks I have been loyal to for so long. It turned out the loyalty wasn't a mutual benefit and when the process became painfully long and drawn out Jacob and the Rocket Mortgage team stepped in to pick up the pieces. It was a ...I began the home buying process with my local bank that I have been a member of for over a decade. I thought there couldn't be a better lender to service my needs than the folks I have been loyal to for so long. It turned out the loyalty wasn't a mutual benefit and when the process became painfully long and drawn out Jacob and the Rocket Mortgage team stepped in to pick up the pieces. It was a smooth transition and turned my frustrations into a new a home that my family and I love. Jacob is a true professional and I can't say enough about how impressive the Rocket Mortgage process turned out to be. Read MoreRead Less