Chad and the Rocket Mortgage Team was fantastic! Effficient, professional, courteous, efficient. Stellar communication and coordination. Rocket Mortgage and Chas are the best.
Debra Singleton
Debra Singleton
551
Robert did a great job for us we didn't think we could refinance he. Made it easy to do I will be recommending him and Rocket Mortgage thanks
Bruce Platt
Bruce Platt
551
Blake was great to work with while arranging the refi. He was quick to respond to all my questions and made the process quick and easy.
Amanda Keates
Amanda Keates
551
Peter was able to make my refinance very fast and easy to understand. He really helped me and my family save!
Chris DesMarteau
Chris DesMarteau
551
I was amazed at how fast our refinance happened. I rarely had to ask a question because Brock let me know anytime there was a change. The times I did call to ask a question he usually returned the call within minutes. If it wouldn't have been for Brock, I might have gone elsewhere.
Rebecca McLaughlin
Rebecca McLaughlin
551
Very pleasant. Did not feel rushed, which is a first, when we have inquired or went through a loan process. So far, in our 40 years of buying or selling, this has been the BEST experience!!
Tess Landis
Tess Landis
551
I have a very difficult loan application--selling two rental house and buying two more in different state. It is extremely difficult and Avis picked up on what I wanted to accomplish right away. I currently have 2 loans with Rocket Mortgage and the process has been so much simpler than when I went through Chase. My grandson is in the process of buying a house and he was having problems with them...I have a very difficult loan application--selling two rental house and buying two more in different state. It is extremely difficult and Avis picked up on what I wanted to accomplish right away. I currently have 2 loans with Rocket Mortgage and the process has been so much simpler than when I went through Chase. My grandson is in the process of buying a house and he was having problems with them keeping him informed on what needed to be done and took days to call him back. Finally got discouraged and was just going to quit the whole deal until I told him to call Rocket Mortgage and his loan should be closing first week of November. I'd never go anywhere else for a home loan.Read MoreRead Less
Nancy Dill
Nancy Dill
551
Nick was very helpful during the loan process. He explained what was going on, kept in touch with us, and responded quickly to any questions we had. We felt he had our best interests at heart, and the promises he made to us were kept.
Adam Wise
Adam Wise
551
Scott is fantastic to work with. We are reviewing several mortgage lenders for our first home purchase and, after having a few questions about the Rocket Mortgage process, were connected with Scott. He deftly walked us through the pre-approval process, answered all the questions we had in a polite, professional and easy to understand manner. He even offered several different ideas and ...Scott is fantastic to work with. We are reviewing several mortgage lenders for our first home purchase and, after having a few questions about the Rocket Mortgage process, were connected with Scott. He deftly walked us through the pre-approval process, answered all the questions we had in a polite, professional and easy to understand manner. He even offered several different ideas and suggestions that we had not considered. At no time during our conversation did it feel like Scott was there only to push a loan, it felt like we were having a conversation with a friend.
If all the numbers are the same (or close), we will choose Rocket Mortgage because of the exceptional service Scott offered, and we know will continue to offer.Read MoreRead Less
Pam Fox
Pam Fox
551
Very quick to communicate, even at later hours, good explanations for all activities regarding the mortgage loan.
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