Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Verna Lathrop
I was very impressed with Marjan, he made it very easy to get my loan with Rocket Mortgage. I give him an excellent rating. I am sorry this is so late in posting this, I have been down with two surgeries.
BrendaHida Interpreter
We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial situation with him and he has told us what we need to do to take care of those financial issues that could affect the refinancing process because we want the process to go smoothly. Refinancing is a very...We are refinancing our home, and Ryan Albig has gone the extra mile for us every step of the way. He has answered our questions to our satisfaction, we have confided so much about our financial situation with him and he has told us what we need to do to take care of those financial issues that could affect the refinancing process because we want the process to go smoothly. Refinancing is a very personal and confidential process in which a lot of disclosures have to be made and when we speak with Ryan it feels as though we're speaking with a family member, I've never had to think, "Oh, I shouldn't have said that, or I need to get back on the phone with Ryan to clarify what I meant." Ryan is very patient and understanding and customizes the process and his hours to our schedule, situation and needs, which makes the process much easier to go through. With Rocket Mortgage I am always speaking with a live person, Ryan, directly, there's continuity. I don't have to explain why I am calling to anyone and who I need to talk to just to be put on hold, I call Ryan directly and he knows my name when he picks up.
Ryan is a professional. I must admit that an agent from another company called me to try to get me to refinance with them, and my impression of that individual after my first conversation with him was that he and the people he worked with were just a bunch of clowns who had no respect for what I said and went and did the complete opposite. I was frustrated and upset to say the least, though, it was good to compare the difference I experienced when speaking with Ryan at Rocket Mortgage who listens, is helpful and a professional with whom I was already happy to be in communication. I expect to write another great review after closing and make referrals to friends and everyone on here, Facebook, Twitter, and anywhere I can recommend Rocket Mortgage and bankers like Ryan Albig.Read MoreRead Less
Don Barone
Simply the best loan officer we've ever dealt with, highly recommend
Rod Goodwin
Terrific job. The process was smooth and I received a great loan.
Becky Michaluk
I enjoyed working with Stefan to complete my application for a mortgage. He was professional. He was available. He helped me to understand issues about my mortgage. He encouraged me to shop around and be sure that I was obtaining the best experience from Rocket Mortgage. I highly recommend Stefan as a personal banker.
Eric Hafner
Fantastic job- appreciate the prompt attention amd honesty moving throught the mortgage process- would definitely recommend her and Rocket Mortgage.
Daniel Thompson
Nichole did a very good job of quickly preparing and completing my loan.
Frank Sweet
Dan was on the ball from the get go, returning my calls within minutes and walking me through every step the loan proceess. When a problem cropped up late in the proceess he was on it in minutes, giving me my options and expediting resolution.
Robert Donnelly
Liz was great to work with. She answered all my questions, explained each step, helped me navigate through the website for the first time. I was really impressed with how Liz handled each task, and called when she said she would. She would tell me when to expect a call from her, or when best to contact her. It made juggling my refinance and working my job at the same time very easy.
Joe Harvey
Nick and everyone i dealt with were outstanding. My entire experience was pleasant.