Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Heather Burdette
Joe does not understand the equine property market. I was told Rocket Mortgage was great to work with for Ag properties. To the contrary, Joe told me it might not be possible to get an acceptable appraisal for my equine property. This has not been a problem me or any other equine property owners on my road, in the past. He said Rocket Mortgage has higher standards than other lenders.
My only goal...Joe does not understand the equine property market. I was told Rocket Mortgage was great to work with for Ag properties. To the contrary, Joe told me it might not be possible to get an acceptable appraisal for my equine property. This has not been a problem me or any other equine property owners on my road, in the past. He said Rocket Mortgage has higher standards than other lenders.
My only goal is to refinance to lower my rate and roll in a $14K home equity loan. I don't want to cash out; I have no other debt; a very high credit score; and. I have 70% equity in my property. This is a very straight forward refi.
After this ridiculous experience I will never work with Rocket Mortgage and would avoid Joe like the plague. Read MoreRead Less
Danny Lee
Good Customer Services - Very friendly & Informative
Cathy Cannon
Working with Stephanie was an absolute joy. Her energy and happy demeanor made the whole process of buying a home seem effortless. There were hiccups along the way, as always, but Stephanie was right there to explain what was happening, and keep me from getting frustrated or discouraged. I can't even begin to express how thankful I am for having had her to walk me through buying my first home! ...Working with Stephanie was an absolute joy. Her energy and happy demeanor made the whole process of buying a home seem effortless. There were hiccups along the way, as always, but Stephanie was right there to explain what was happening, and keep me from getting frustrated or discouraged. I can't even begin to express how thankful I am for having had her to walk me through buying my first home! Read MoreRead Less
Tami Larson
Amie was a such a blessing to us. She anticipated any concerns or questions we might have and handled items promptly. She consistently exceeded our service expectations throughout the entire loan process. Her pleasant and customer-centric manner relieved our stress at times. If it wasn't for Amie, our experience with Rocket Mortgage might have been less positive. She truly made a difference!
Diane Wise
Stephanie and the entire team at Rocket Mortgage made this process so much simpler for me. There are so many details and she always made sure I was on top of the information and moved things smoothly along. Both the seller and myself used Rocket Mortgage and it was so simple and straighforward!
Michael Nicoletta
From the very start, Stephanie was tremendously helpful, made every step of the process easy and effortless. Stephanie was always ready respond to phone calls or emails and assist in clarifying every request from Rocket Mortgage with a friendly demeanor while maintaining a professional attitude. We were fortunate to have Stephanie assigned to our application.
John Leeming
Great communication and execution
Jason Lewandowski
Nichole was honest and helpful right from the start. My loan was processed quickly and I never had a single issue from start to finish. I never had to call the office to find out what was happening because Nichole and her team were on top of everything.
Adam Young
Jennifer was extremely helpful from the first phone call to the last as was the rest of Rocket Mortgage. I would recommend her professionalism to anyone looking to refinance .
Raymond Rogers
I was fortunate to meet Lucas in person when he paid a visit to my place of employment. Lucas explained how easy it would be to get started on financing a home and when ever I was ready I should give him a call. Wow what a great experience I had going with Rocket Mortgage and what a great guy Lucas was for us. He was knowledgeable and reassuring during the entire process which made it easy. I will...I was fortunate to meet Lucas in person when he paid a visit to my place of employment. Lucas explained how easy it would be to get started on financing a home and when ever I was ready I should give him a call. Wow what a great experience I had going with Rocket Mortgage and what a great guy Lucas was for us. He was knowledgeable and reassuring during the entire process which made it easy. I will recommend Lucas and Rocket Mortgage and I will use them again.Read MoreRead Less