Peter was helpful when I needed it and didn't bother me when I didn't. As the home was new construction he would check in about one a month to make sure I was doing good, see where we were in the building process, and let me know if there was anything he needed from me. He was friendly, straightforward, and along with Isaac it was an easy process.
Lynn Lumpkin
Lynn Lumpkin
551
Nate was great, appreciate all his help!
Caroline Rich
Caroline Rich
551
Sam made my application easy, he always followed up with me, and talked me thru a couple of my mistakes. He took an interest in me, and not the loan. I would use Sam again, or recommend him to any of my friends who needed a loan.
David Zanoni
David Zanoni
551
Very knowledgeable and helpful, process was a breeze
Pamela Meinzer
Pamela Meinzer
551
Merribeth was a total pleasure to work with...she knows what her business is and how to do it...plus she has an awesome sense of humor which makes issue so much easer to handle...I'm not a computer person at all (hate them) so she worked with me on that detail...I would defiantly use her services again if ever needed....she's great....
Carlos Dickens
Carlos Dickens
551
Excellent....couldn't have had a better experience
Sharon Hill
Sharon Hill
551
Chris was terrific to work with. His knowledge of the loan process and what information was needed made the transaction go much faster than I had ever experienced with previous loans. I am so glad he handled my loan and would recommend him to anyone. Thanks, Chris!!
Austin Mckeel
Austin Mckeel
551
I first spoke with Frank a year ago about refinancing my mortgage. I needed to get rid of a home equity loan first so it just was not the right time for us refinance. A year had passed and i got rid of the HELOC so i called Frank. I told him this was my home for life and i wanted to pay it off before i retire. He told me to give him a few minutes and he called me back with a deal that shaved ...I first spoke with Frank a year ago about refinancing my mortgage. I needed to get rid of a home equity loan first so it just was not the right time for us refinance. A year had passed and i got rid of the HELOC so i called Frank. I told him this was my home for life and i wanted to pay it off before i retire. He told me to give him a few minutes and he called me back with a deal that shaved off almost two and a half points off of my existing mortgage, which was 5.37% at the time. We got the mortgage refinanced so quick that we were able to skip two mortgage payments. Thank you Frank for your time and effort. Mr. M.L. MckeelRead MoreRead Less
Timothy Hood
Timothy Hood
551
John was very helpful throughout our experience. He was able to answer all our questions and did exactly what he said he would do. I would recommend using Rocket Mortgage to anyone needing to get a home loan. The whole team that was involved with our refinance was wonderful.
Nelly Doyle
Nelly Doyle
551
Excellent service. I would highly recommend her to friends and family and if I had my own business she's the kind of employee I would like to have
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