Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Xiangsheng Yan
I came to US less than 3 yrs and am still working on H1B visa, but somehow suddenly decided to buy a house 3 wks ago and bought one. I almost have zero knowledge on buying a house in US, so have to learn while buying. The realtor set my closing day less than 30 days, maybe intend to force me to quickly move on and use the mortgage agent they recommend. But later I found that they do not even lock ...I came to US less than 3 yrs and am still working on H1B visa, but somehow suddenly decided to buy a house 3 wks ago and bought one. I almost have zero knowledge on buying a house in US, so have to learn while buying. The realtor set my closing day less than 30 days, maybe intend to force me to quickly move on and use the mortgage agent they recommend. But later I found that they do not even lock rate before I sign docs (which is not good), but trying to ask me sign all documents first. I then chose another mortgage company who promised me to give me a better rate, but the docs that they wanted me to sign was actually different than what they promised. After searching, learning, talking, and I finally decided to try Rocket Mortgage, the largest online mortgage company with super customer rating and great BBB rating. The website application is so crystal clear, and right after I filled out the application, I was able to talk to Donnie, who again impressed me by that he is not pushy at all, so different than the 10+ other agent I met. He is honest and also professional. I am very happy I finally decided to move on with Rocket Mortgage and Donnie, before the deadline that I can change mortgage company.Read MoreRead Less
Aziz Memisevic
everything good all nice and without a
Victor Schaller
Very professional and caring. Responded to questions in a very timely fashion.
Michael Anthony
I started searching for my first home in late November and reached out to Rocket Mortgage for a pre-approval. Tom was the banker assigned to me and I'm sure happy he was. Tom made the pre-approval process a breeze and once I found the right home he made the transition over to my purchase specialist so seamless. Tom was easy to talk to and he was excited to be on the phone with me. Buying a home ...I started searching for my first home in late November and reached out to Rocket Mortgage for a pre-approval. Tom was the banker assigned to me and I'm sure happy he was. Tom made the pre-approval process a breeze and once I found the right home he made the transition over to my purchase specialist so seamless. Tom was easy to talk to and he was excited to be on the phone with me. Buying a home can be a scary thing, but Tom made that scared feeling disappear. I would recommend working with him, you won't regret it! Read MoreRead Less
Shane Dabbs
Zach wasn't just my numbers pro when I dealt with him during the loan process. He took clear, deliberate steps to ensure that fostering trust was important to him. Frankly, by the end of the process, he became more of friend than just some guy processing a loan for me. I plan to recommend him to anyone I know. Give him a call and within 10 seconds you will likely see why.
Patrick Stoness
Cody made the refinance experience a very smooth transition. He was very knowledgeable and quick to respond with any questions I had.
Roberto Reynoso
It was a real pleasure to be in touch With you. Thanks a lot.
Kelly Elizabeth
I am so happy to have had a banker like Tom to go through all the ups and downs within the home buying process. As a first time home buyer, I had no idea what to expect. Through every step of the process, Tom was there to answer all of my questions and provide information that I didn't even know I needed to know. He provided a stellar client experience and always made me feel like I was his #1 ...I am so happy to have had a banker like Tom to go through all the ups and downs within the home buying process. As a first time home buyer, I had no idea what to expect. Through every step of the process, Tom was there to answer all of my questions and provide information that I didn't even know I needed to know. He provided a stellar client experience and always made me feel like I was his #1 client. I would definitely recommend Tom to any of my family or friends looking to purchase a home.Read MoreRead Less
Chris Bergen
Brent was fantastic to work with. He kept me moving along without "nagging". We had a couple hurdles that popped up; he pushed right through them without skipping a beat. I'll likely be buying anouther place in the next year or two. He'll be the guy that I call.
Judy Strauser
Liz was very kind and helpful and made the mortgage application simple, concise and professional. I will definitely refer any friends or family to Rocket Mortgage for their mortgage needs. Thank you, Liz and best of luck to you.