Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Larry Dushane
Ken was a pleasure to work with during my recent refinance. After our initial discussion, we completed the loan application over the phone within an hour. Follow up data was easy to provide via Rocket Mortgage and if there were any questions, I could reach out to Ken for quick answers. The overall process was quick and easy. Ken made the process a pleasure.
Brandon Anthony
Creighton is pleasant, professional and courteous! He was always prompt to return calls and worked hard to answer questions and get paperwork processed quickly. We enjoy working with him. His positive attitude and friendly persona made our mortgage process memorable. Thanks again for all your help Creighton!
Karon Newby-Cooley
Dan was a pleasure to work with. He stayed on top of everything, made sure we were aware of all the options available to us, was available at odd hours and was the ultimate professional. He really made this process less stressful for me and my family. The Cooley's
Kerry Ann Miller
I stumbled upon Rocket Mortgage and Christina was a joy to work with. She patiently addressed all my questions, prepared me well for each step and followed up with me when i was too busy to take action myself. That guiding hand was great especially for a single working mom with absolutely zero time. Thank you.
Bonny Blu
Rocket Mortgage was on top of their game. Everyone involved was professional and honest with me. Rocket Mortgage exceeded my expectations by getting my loan closed a week early for us and I did not think it would be possible due to the Thanksgiving Holiday. Everyone was just wonderful to work with and was there for me throughout the whole process. I am a first time home buyer so I had many ...Rocket Mortgage was on top of their game. Everyone involved was professional and honest with me. Rocket Mortgage exceeded my expectations by getting my loan closed a week early for us and I did not think it would be possible due to the Thanksgiving Holiday. Everyone was just wonderful to work with and was there for me throughout the whole process. I am a first time home buyer so I had many questions and uncertainty and everyone helped me understand the process and assured me that things would be just fine. They treated me like an old friend or family member and I can't tell you how important that is to me as a a customer. Read MoreRead Less
Tera Garlie
James was very responsive when we had questions and the entire Rocket Mortgage team provided excellent service throughout the process. I would highly recommend Rocket Mortgage.
Kathryn Mixon
I just closed on a house in my home town. The mortgage company the buyer of my house used, First Community Bank, was worse than my worse nightmare. They refused to talk to their client, the realtors, or Rocket Mortgage (my mtg. company). We closed late due to serious negligence and lies from top management. This caused me great stress because my paraplegic son was scheduled for major ...I just closed on a house in my home town. The mortgage company the buyer of my house used, First Community Bank, was worse than my worse nightmare. They refused to talk to their client, the realtors, or Rocket Mortgage (my mtg. company). We closed late due to serious negligence and lies from top management. This caused me great stress because my paraplegic son was scheduled for major reconstructive surgery. We were left homeless until First Community decided to get their act together. They never apologized or compensated me for the additional costs I incurred as a result of their negligence.
Fortunately for me I used Rocket Mortgage. My mortgae was handled quickly and professionally. I was kept up to date almost daily. Every person assigned to the different parts of my mortgage process was professional, kind, thoughtful, and made me feel my loan was very important to them. Any questions I asked were answered almost immediately and completely. Everything was explained in great detail so I always knew what to expect. Their website really made it easy for me to keep up. I could see what I needed to do, what I had done, and copies of all signed forms were kept in a file for easy reference. No muss no fuss... I would recommend Rocket Mortgage to anyone who is interested in getting a mortgage. They were a pleasure to work with.Read MoreRead Less
Norman Marion
ken had to deal with my situation twice and handled it well both times in 2016...when i was available for refininancing ken got my wife and i through the procedure quickly and accurately to make the process very easy to go through...thanks ken
Mari Battle Nicholson
Working with Kristen was an excellent experience. She was very personable and knowledgeable. I would definitely (and have) recommend her to anyone wanting to make refinancing as trouble free as possible. Thank you Kristen!
Susan Young
Brian was very thorough and easy to work with. Im a mortgage lender myself and would would hire someone like Brian anyday!