Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Candace Quattrocchi
Refinancing my home could have easily been a stressful process, but thanks to Mike Hakim it was anything but. From start to finish, he was patient, knowledgeable, and genuinely cared about making sure everything went smoothly. He took the time to explain every step, answered all of my questions, and made the entire experience feel simple and manageable. His professionalism and kindness truly stood...Refinancing my home could have easily been a stressful process, but thanks to Mike Hakim it was anything but. From start to finish, he was patient, knowledgeable, and genuinely cared about making sure everything went smoothly. He took the time to explain every step, answered all of my questions, and made the entire experience feel simple and manageable. His professionalism and kindness truly stood out. It’s rare to find someone who combines expertise with such a caring approach. I’m incredibly grateful for his help and would highly recommend him to anyone looking to refinance their home.Read MoreRead Less
Mike Hawthorne
I would highly recommend Matt! Very professional, knowledgeable, and listen to my concerns.
Lauren Marshall
We’ve worked with Christina twice now and have had nothing but positive experiences with her. She’s responsive, helps explain everything, and kept things moving swiftly. I would highly recommend her!
Jonathan Beltran
Angela was awesome with answering questions (I ask a lot) and being available to help me with my home-buying process. I've been navigating though this as a first time buyer and she helped ease some of the anxiety around it. Would absolutely recommend her to anyone looking to buy their next house!
Joseph Castro
Mirza Sabic is professional and on top of things. The entire process was simple, straightforward and fast. I'd highly recommend Mr. Sabic for all of your mortgage needs.
Lisa Mead
We had a great experience with Kelsey and with Rocket Mortgage in general. Thank you for reaching out when the rates dropped.
Mackenzie Sinks
Amber made everything quick and easy, and made sure I understood every step of the way! She was very compassionate and helpful.
Troy Rudloff
While Kristen was very kind and professional throughout the process, lack of clear communication and responsiveness led to me and my wife having to bring significantly more money than anticipated or desired at closing.
Kristen Cation
Reply from Kristen Cation:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

coleman clarke
Gordon was great from the beginning of the process(which was very easy an efficient) to the end. He was very professional and made this process very easy. My wife and I highly recommend Gordon at Rocket Mortgage
Jessica N.
Branden was very helpful and knowledgable. We were very happy working with him.