Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Warrens Remy
Hunter was a great loan specialist. Always answered questions promptly, made himself available at odd times during the day, and made a first time homebuyer experience easy going
Angela Jordan
Dylan was great to work with. There were some issues that I had to resolve, and he helped as much as he could. But he was very responsive when I had questions and worked hard to get an acceptable package for me.
Waylon Chester
Had the pleasure of working with Chase for a refinance. He went out of his way to explain and streamline the process. I walked away completely satisfied and like he went above and beyond to earn my business. The extra level of care he provides will certainly help to retain business as I felt like he and the team provided a level of service far beyond the bare minimum!
Carmen Rivera
This is my second time choosing Rocket Mortgage, and once again I had an exceptional experience. I especially want to recognize Ken Walters, whom I have had the pleasure of working with both times. Ken is kind, professional, transparent, knowledgeable, and extremely efficient. He communicates clearly, is always willing to answer questions, and makes the entire process feel easy and ...This is my second time choosing Rocket Mortgage, and once again I had an exceptional experience. I especially want to recognize Ken Walters, whom I have had the pleasure of working with both times. Ken is kind, professional, transparent, knowledgeable, and extremely efficient. He communicates clearly, is always willing to answer questions, and makes the entire process feel easy and straightforward. Having someone I already knew I could trust made choosing Rocket again an easy decision. I highly recommend Rocket Mortgage, and especially Ken Walters. Thank you, Ken, for another outstanding experience!
-Carmen RiveraRead MoreRead Less
Michael Chang
We had such a great experience working with Asia Jeng as our lender while buying our first home! From the beginning, Asia was incredibly attentive, responsive, and always willing to take the time to answer our questions. We genuinely felt like he was in our corner throughout the entire process.

What really stood out was how willing Asia was to go the extra mile for us. Whenever we put in an offer, ...We had such a great experience working with Asia Jeng as our lender while buying our first home! From the beginning, Asia was incredibly attentive, responsive, and always willing to take the time to answer our questions. We genuinely felt like he was in our corner throughout the entire process.

What really stood out was how willing Asia was to go the extra mile for us. Whenever we put in an offer, he would proactively reach out to the seller’s side to advocate for us and help make our offer as strong as possible. He also consistently looked for ways to save us money, exploring every available option rather than just taking the easiest path. Finally, what truly sets him apart were the friendly conversations outside of the loan process; his intentionality in making a connection made us feel like he was a friend and not just another loan in the pipeline.

As first-time homebuyers, having someone we could trust and reach whenever we needed guidance made a huge difference. Asia made a process that can easily feel overwhelming much more manageable, and it was clear that he genuinely cared about getting the best possible outcome for us.

Buying our first home is something we’ll always remember, and we’re incredibly thankful that Asia was part of that experience. We would absolutely recommend him to anyone looking for a lender who is knowledgeable, responsive, and truly willing to go above and beyond for his clients.Read MoreRead Less
0311USMCmarine
Lawrence helped raise my credit score in less then a week making me illegible for my loan, truly made it easy to do and always answered or returned my calls right away
Robert Wilds
Well, my journey through the home purchase event is finally complete and I couldn't have done it without Brad and his team! Brad has been right there every step of the way since the first of last May. He is not only knowledgeable, efficient, as well as reliable, but able to explain the more complicated aspects of the lending process. A BIG shout out to Brad, his team, and of course, Rocket ...Well, my journey through the home purchase event is finally complete and I couldn't have done it without Brad and his team! Brad has been right there every step of the way since the first of last May. He is not only knowledgeable, efficient, as well as reliable, but able to explain the more complicated aspects of the lending process. A BIG shout out to Brad, his team, and of course, Rocket Mortgage.Read MoreRead Less
Ed Finn
Amazing individual! Rick is a man of his word and dedicated to getting done what he says he is going to do. We were in a unique position building a new house and the builders recommended lender failed us. I have always had great experience but this time it was over an above. The builders lender had left us only 5 daysto get a new mortgage, without moving the closing day which would have cuts a ...Amazing individual! Rick is a man of his word and dedicated to getting done what he says he is going to do. We were in a unique position building a new house and the builders recommended lender failed us. I have always had great experience but this time it was over an above. The builders lender had left us only 5 daysto get a new mortgage, without moving the closing day which would have cuts a significant amount in penalties. Ric stayed i. The line with me hit the application working, was honest about the timing, and took time to get the verbal approvals then followed that up with actions. He saw it through to the end even following up after closing. A class act and true professional, with the work ethic that gets the job done. Thanks again RickRead MoreRead Less
Larry Mowery
Stephanie was very easy to work with and walked us through all the steps very calmly. Very helpful for those of us that aren't very tech savvy.
Arati Rautaray
Jason Ellis was absolutely amazing throughout my home loan process. He was extremely professional, knowledgeable, and always took the time to explain everything clearly. He was very responsive, helpful, and made what could have been a stressful process feel much easier.

I truly appreciate all the guidance and support Jason provided. His expertise and commitment to helping me made a big difference. ...Jason Ellis was absolutely amazing throughout my home loan process. He was extremely professional, knowledgeable, and always took the time to explain everything clearly. He was very responsive, helpful, and made what could have been a stressful process feel much easier.

I truly appreciate all the guidance and support Jason provided. His expertise and commitment to helping me made a big difference. I would highly recommend Jason to anyone looking for a knowledgeable and professional Home Loan Expert.

Thank you, Jason, for all your help!Read MoreRead Less