Thank you Mark for everything.. Very professional and outstanding service.. Thanks for intervening at the end..
Sheena Tokai
Sheena Tokai
551
I was extremely Lucky to have Jason. He is hands down the best person i could have ever worked with during this process, I was so nervous when first speaking to Jason and he quickly brought a smile on my face with a little humor and was completely honest and open about the process. during the process Jason was always prompt to answer every call and question even on the weekend,lol hes amazing and...I was extremely Lucky to have Jason. He is hands down the best person i could have ever worked with during this process, I was so nervous when first speaking to Jason and he quickly brought a smile on my face with a little humor and was completely honest and open about the process. during the process Jason was always prompt to answer every call and question even on the weekend,lol hes amazing and I cant thank you him enough for the experience he created as a first time home buyer. Read MoreRead Less
Tracy Ryks
Tracy Ryks
551
We began our out-of-state relocation with a prequalification and introduction to Rocket Mortgage through Tim Rice. Tim is a true professional and really knows his stuff, were offered a great rate and closing incentives. We proceeded through our purchase and qualification process with Ryan Ballinger and then Makita Morris whom were both helpful and responsive. We were ready to close with all ...We began our out-of-state relocation with a prequalification and introduction to Rocket Mortgage through Tim Rice. Tim is a true professional and really knows his stuff, were offered a great rate and closing incentives. We proceeded through our purchase and qualification process with Ryan Ballinger and then Makita Morris whom were both helpful and responsive. We were ready to close with all completed documents in hand when disaster struck one week prior to close when our buyer's buyer experienced a financing hiccup. I'm really proud to say Rocket Mortgage was the company that stopped the dominos from falling. They worked with us to readjust our mortgage so we were able to still close on our new home on time. If they wouldn't have stepped up, the sellers of the home we are buying, as well as the sellers of the home they were buying would have been affected. You get the idea- dominos were falling and when I called Tim, he was calm, worked with his management and they spun on a dime and had our closing disclosure to us within 4 business days. Wow! That is service. Not only did we get a great rate and closing incentives, they saved having a whole line of delayed closings. Yes, the dominos stopped falling thanks to Rocket Mortgage. Thank you!Read MoreRead Less
Keith Cooper
Keith Cooper
551
Didn't have to talk with Merribeth all that many time which is a good thing. that means every one else was doin their job which is what you should expect.
Tonya West
Tonya West
551
Daniel did a great job with our refi. He worked hard to make sure we received the best options for our desired outcome and understood the requirements and savings. He made the process, quick, efficient and easy. Great work.
Robbie Fritz
Robbie Fritz
551
Mike was an extremely caring and professional mortgage broker. He communicated openly and often every step of the way and made it feel us feel extremely comfortable. We got to know each other very well and it was nice being able to have a personal connection with him, where our relationship and communication didn't feel like strictly business. I was comfortable knowing I was more than just another...Mike was an extremely caring and professional mortgage broker. He communicated openly and often every step of the way and made it feel us feel extremely comfortable. We got to know each other very well and it was nice being able to have a personal connection with him, where our relationship and communication didn't feel like strictly business. I was comfortable knowing I was more than just another number to Mike. 5 stars all the way!Read MoreRead Less
Curtis Hotchkiss
Curtis Hotchkiss
551
Our experience with Dan has been awesome !!! He made the process easy and fast to get through. Dan and the team at Rocket Mortgage really take care of you through the whole home buying experience. Thank you again Dan !!!
Barbara Ray Gibson
Barbara Ray Gibson
551
Our experience with Alan, from the initial phone call to the closing of the loan, was extremely positive. He was knowledgeable, helpful, and responsive every step of the way. With all the back and forth on the paperwork, there was not even the slightest mix-up or delay. Alan routinely "touched base" with us throughout the process, keeping up updated and reassuring us at each step. He has a ...Our experience with Alan, from the initial phone call to the closing of the loan, was extremely positive. He was knowledgeable, helpful, and responsive every step of the way. With all the back and forth on the paperwork, there was not even the slightest mix-up or delay. Alan routinely "touched base" with us throughout the process, keeping up updated and reassuring us at each step. He has a great mix of professionalism and warmth that is quite reassuring. We would do business with Alan again without reservation. Read MoreRead Less
Elison Abalos
Elison Abalos
551
Meri was amazing to work with. It was a pleasure working with Rocket Mortgage because she made us feel at ease every step of the way. She is very knowledgeable about the process and gave us the best deals available. My wife and I highly recommend her when it comes to refinancing your home.
Linda Tatro Davidson
Linda Tatro Davidson
551
I decided to try and get a refinance loan from Rocket Mortgage so I could put all three together on just one. Jacob helped me achieve that! It was very easy to do all on-line and Jacob helped with anything he could .
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