I could not have asked for a better experience!!! Lucas was a great person to work with. The first time we talked, I was on the phone for 15 minutes and had a pre-approval letter sitting in my inbox when we hung up. Lucas and his team are some of the most hard working individuals I ever had the pleasure of working with. I will definitely make sure to tell everyone I talk to about getting a hold of...I could not have asked for a better experience!!! Lucas was a great person to work with. The first time we talked, I was on the phone for 15 minutes and had a pre-approval letter sitting in my inbox when we hung up. Lucas and his team are some of the most hard working individuals I ever had the pleasure of working with. I will definitely make sure to tell everyone I talk to about getting a hold of Lucas if they need anything.Read MoreRead Less
Dale Redmun
Dale Redmun
551
We were traveling from Maine to Penn. I was reading my e-mail in the car. I opened a Rocket Mortgage add and started to read about refinancing and how QUICK an easy it was to apply. Minutes later my phone rang. It was Ember calling to see if we were considering a mortgage refinance. We were uncertain, but she assured us this was going to work in our favor. With a few figures and information and ...We were traveling from Maine to Penn. I was reading my e-mail in the car. I opened a Rocket Mortgage add and started to read about refinancing and how QUICK an easy it was to apply. Minutes later my phone rang. It was Ember calling to see if we were considering a mortgage refinance. We were uncertain, but she assured us this was going to work in our favor. With a few figures and information and 100 miles we were on are way to a refinance!!! Ember was so friendly, knowledgeable and sincere. We have dealt with mortgages and banks 6 times in our lifetime, NONE compare to the efficiency and expertise of Ember (the voice with a smile)and the Rocket Mortgage team. I HIGHLY recommend Rocket Mortgage to anyone.Read MoreRead Less
Aidan Gould
Aidan Gould
551
I went through the usual online survey and expected to receive the usual spam along with the information I requested. To my pleasant surprise however, I was contacted almost immediately and transfered to Aviv, who couldn't have been more helpful! My experience with A visit was fantastic! He was friendly, interested, personal, and all around a great pleasure to work with! He answered all my ...I went through the usual online survey and expected to receive the usual spam along with the information I requested. To my pleasant surprise however, I was contacted almost immediately and transfered to Aviv, who couldn't have been more helpful! My experience with A visit was fantastic! He was friendly, interested, personal, and all around a great pleasure to work with! He answered all my questions and made sure I had the necessary tools and knowledge for my specific needs. I highly recommend Avis! Thanks so much for the amazing service, I looked forward to working with you in the future!
Skylar was very professional and tried to answer all the questions that my husband and I had for him. He was also patient and understanding to our needs.
Carl Larson
Carl Larson
551
Tom was phenomenal. Constant communication, proactive updates and cool as a cucumber throughout the whole process.
Cara Duchnowski
Cara Duchnowski
551
I was very nervous about using Rocket Mortgage and really any mortgage company online but I am glad I went ahead and did it. From my first online chat with Bob I felt he was very informative and helpful. The process was very easy and he walked me through it step by step. Using the Rocket Mortgage site was so convenient and easy to follow. Seriously, couldn't believe how simple it was. The ...I was very nervous about using Rocket Mortgage and really any mortgage company online but I am glad I went ahead and did it. From my first online chat with Bob I felt he was very informative and helpful. The process was very easy and he walked me through it step by step. Using the Rocket Mortgage site was so convenient and easy to follow. Seriously, couldn't believe how simple it was. The whole process took about two months but part of that was my fault for taking longer to send the documents they needed due to vacation, etc. All in all, great experience and would recommend Rocket Mortgage. Read MoreRead Less
Donald King
Donald King
551
Even though there was a ton of paper work in getting a loan in todays world, Kristina made the job easier. She was always quick to respond and help in any way she could. I had been preapproved by other mortgage companies, but when we finally found the right house, Kristina was the first to respond with everything I asked for.
Michael Riebandt
Michael Riebandt
551
Awsome customer service!, very professional, knowledgeable. Dave gives 110%. Thank you very for this Awsome loan.
Ron Nolen
Ron Nolen
551
Sammy was great, answered all my questions and showed me some ways that helped me use money to better help me on the new loan
Cliff Hurley
Cliff Hurley
551
Nice guy, keeps on top of things
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