Fantastic job- appreciate the prompt attention amd honesty moving throught the mortgage process- would definitely recommend her and Rocket Mortgage.
Daniel Thompson
Daniel Thompson
551
Nichole did a very good job of quickly preparing and completing my loan.
Frank Sweet
Frank Sweet
551
Dan was on the ball from the get go, returning my calls within minutes and walking me through every step the loan proceess. When a problem cropped up late in the proceess he was on it in minutes, giving me my options and expediting resolution.
Robert Donnelly
Robert Donnelly
551
Liz was great to work with. She answered all my questions, explained each step, helped me navigate through the website for the first time. I was really impressed with how Liz handled each task, and called when she said she would. She would tell me when to expect a call from her, or when best to contact her. It made juggling my refinance and working my job at the same time very easy.
Joe Harvey
Joe Harvey
551
Nick and everyone i dealt with were outstanding. My entire experience was pleasant.
Ed Bouphavan
Ed Bouphavan
551
My wife and I are first time home buyers. We found a beautiful condo for sale and wanted to make an offer. However, in order to do that we needed to get pre-qualified for a mortgage loan. Initially, I spent most of my weekend trying to get in contact with a mortgage broker for assistance but no one returned my call. I was in a jam, I wanted to be the first person to put in an offer to the condo. ...My wife and I are first time home buyers. We found a beautiful condo for sale and wanted to make an offer. However, in order to do that we needed to get pre-qualified for a mortgage loan. Initially, I spent most of my weekend trying to get in contact with a mortgage broker for assistance but no one returned my call. I was in a jam, I wanted to be the first person to put in an offer to the condo. Desperately, I surfed the web and found Rocket Mortgage. At first, I was very hesitant of doing business with someone online. However, I took a chance and it was the best decision I ever made. I came in contact with Matt from Rocket Mortgage and within 30 minutes of filling out my application, he gave me a call. Not only did he make time to call me over the weekend, but he also answered any questions that I had as well as walked me through each step needed in order to get pre-qualified. At the end of our conversation, I was very impressed with his knowledge, patience and most importantly his professionalism. I would recommend Matt to anyone who is looking to buy a home! Thank you Matt! Read MoreRead Less
Malia Hurtado
Malia Hurtado
551
Oscar and the whole Rocket Mortgage team were so helpful! From walking us through the application process to timely emails letting us know what still had to be completed, it was fantastic! I highly recommend talking to Oscar for any refinance needs!
Brian Brady
Brian Brady
551
Dardan gave a great initial pitch for a product option I had not considered. He was with us every step of the way with clear explanations and support. Polite. Patient. Really felt he wanted to do what was best for me.
Kristen Darlington
Kristen Darlington
551
Greg is just the cat's pajamas! My entire situation was crazy from having to "rush" buy a house, my unusual work/ income history....and more. I seriously would have lost my mind if it weren't for Greg! He just took the timeto really help me, explained things not once but multiple times because God forbid I retain information in my Noggin, and was always there to take my crazy phone calls. He's ...Greg is just the cat's pajamas! My entire situation was crazy from having to "rush" buy a house, my unusual work/ income history....and more. I seriously would have lost my mind if it weren't for Greg! He just took the timeto really help me, explained things not once but multiple times because God forbid I retain information in my Noggin, and was always there to take my crazy phone calls. He's very knowledgeable. He's comforting, he's encouraging. He really made the whole process bearable. I just don't think there are enough positive words to describe my experience with Greg and the whole Rocket Mortgage team.Read MoreRead Less
Darryl Harrison Sfc
Darryl Harrison Sfc
551
After seeing the Rocket Mortgage commercials I decided to give them a try. Whereas obtaining a mortgage can be a harrowing experience, it is with the assistance and experience of individuals like Shane Kelly that keep you from losing your mind during the process. Shane was immediately available to answer every question I had, sometimes even answering before I asked. If you are so lucky as to get ...After seeing the Rocket Mortgage commercials I decided to give them a try. Whereas obtaining a mortgage can be a harrowing experience, it is with the assistance and experience of individuals like Shane Kelly that keep you from losing your mind during the process. Shane was immediately available to answer every question I had, sometimes even answering before I asked. If you are so lucky as to get Shane you will truly be in GREAT hands. Shane has made this experience far easier than I thought it would be.Read MoreRead Less
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