Shane was wonderful to work with. Very prompt with his return phone calls and emails. Extremely knowledgeable throughout the refi process. I would recommend Shane to anyone, and through my recommendation, a friend utilized his services to refinance his home as well.
Erin LaVoie
Erin LaVoie
551
Ryan took the time to explain everything about the home buying process to me and answer all of my questions. He was very patient, knowledgeable and helpful - very important traits for me as a first time home buyer. He went above any beyond with communication to keep me informed and the whole process moving!
Kelly Nordwall
Kelly Nordwall
551
Our experience was as it has always been with Rocket Mortgage - quick, and easy! Christine was a great partner in our refinance process.
Dillon Beatty
Dillon Beatty
551
Being a first time home buyer I didnt understand how the loan process worked, but Jo spent several hours on the phone with me explaining the details and helping me compare my different loan options. He was very professional but also very friendly, we chatted about the weather and about football while we waiting on various documents to go through. Throughout the process he was very helpful and ...Being a first time home buyer I didnt understand how the loan process worked, but Jo spent several hours on the phone with me explaining the details and helping me compare my different loan options. He was very professional but also very friendly, we chatted about the weather and about football while we waiting on various documents to go through. Throughout the process he was very helpful and prompt when it came to our scheduled discussions. out of my three lender options Rocket Mortgage was the best! looking back on the process I would go with Rocket Mortgage again and would definitely recommend Jo. Thanks again for your great work!Read MoreRead Less
Marc Kramer
Marc Kramer
551
Brian was top-notch and made the home mortgage application process as smooth as can be for a stressful perplexing and often frustrating process.
Shannon Swoope
Shannon Swoope
551
Started working with Charlene the beginning of Sept and she quickly got us approved on a 15 year 0 down with a great rate! We were able to consolidate some credit cards in for the same monthly cost as our 30 year + credit card payments. We moved quick and closed within a few weeks!!!
John Livecchi
John Livecchi
551
Brett was excellent in seeing our way thru this experience.
Matt Giaco
Matt Giaco
551
Len is awesome. From the very beginning, he was very informative and responded faster than the "salesman" types at local brokers/national banks. I'm in Arizona and he's 3 hours ahead of me; however, I was always able to get ahold of him, even texting him questions on weekends! I can't say enough good stuff about him and I wholeheartedly recommend both him and Rocket Mortgage.
551
Shane is an outstanding communicator and very helpful when in the process of purchasing a home. He works extremely hard and goes out of the box just to help you out. I would highly recommend him as your banker just from his knowledge, hard work, personality, and even his work ethnicity. Shane, thank you for your time and patience with me.
Tiffany Staal
Tiffany Staal
551
Shane was prompt and very helpful. He walked me through the process every step of the way.
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