Was always on top of things. Had a great experience with.
Karen O'Neal
Karen O'Neal
551
Olivia was wonderful to work with! I have been involved with other mortgage purchases with Rocket Mortgage and it was not a good experience; poor communication and extensions, but, not with Olivia! Great communication and we closed the loan by the original date on the purchase agreement! Thank you, Olivia!! It was great working with you!
Judith Wirth
Judith Wirth
541
Alex was extremely helpful and creative in helping me refinance a house to find funds to remodel. It was complicated because the house is a family rental and didn't qualify for a regular loan. Lots of assets but my monthly income was a problem. It took a lot of finessing to make everything work. I ended up with a better loan and a better interest rate. Thank you Alex! The problem I had this ...Alex was extremely helpful and creative in helping me refinance a house to find funds to remodel. It was complicated because the house is a family rental and didn't qualify for a regular loan. Lots of assets but my monthly income was a problem. It took a lot of finessing to make everything work. I ended up with a better loan and a better interest rate. Thank you Alex! The problem I had this time and when I used Rocket Mortgage before is the number of transfers to different sections and different people and not knowing who they were or their role in the process.Read MoreRead Less
Kristen Zawaski McGrath
Kristen Zawaski McGrath
551
Peter Louisell was a pleasure to work with. He was professional, friendly, very knowledgeable and punctual. Each time we had an inquiry about our loan process, he returned our questions at lighting speeds. We would highly recommend Peter to anyone looking for an excellent loan officer.
Billy Bob Thompson
Billy Bob Thompson
551
I spoke with Frank just a day ago and he was able to find the best possible loan and rate for me within minutes. He was very fast about getting me all the documents I needed to do a cash out refi-loan. Frank is very knowledgeable about what was needed and the best way to secure the loan to meet my needs. I would work with Frank any time from Rocket Mortgage. I think he is the best resource you...I spoke with Frank just a day ago and he was able to find the best possible loan and rate for me within minutes. He was very fast about getting me all the documents I needed to do a cash out refi-loan. Frank is very knowledgeable about what was needed and the best way to secure the loan to meet my needs. I would work with Frank any time from Rocket Mortgage. I think he is the best resource you can get ahold of and I look for to continuing to work with him in the future. Frank also commented on what I needed to do to get a better credit score and then I could refi again and not need to have PMI on the loan. Again, Frank is excellent to work with. Thank you for all your help and hard work Frank!Read MoreRead Less
Forrest Walker
Forrest Walker
551
Scott Acker was very professional and knowledgeable. It was a pleasure working with him during the refi of our home.
Traci Lyn
Traci Lyn
551
I would like to thank Derek for his great professionalism and promptness with our load process. I will pass this gentleman's information along to anyone looking for a loan. It was by far the best advisor I have ever worked with and he was always available for questions. Thank you.
Emily Anderson
Emily Anderson
551
I loved working with Jill, she helped me out EVERY step of the way! I really had no idea what I was doing and she made it very clear and was always available whether I called or e-mailed her. I highly recommend using Jill, I seriously don't know that I would have gone through with the refi if I didn't have her there to help me!
John Boyd
John Boyd
551
Nick did an excellent job explaining the process and searching for a competitive rate. His portion of the process seemed a little rushed considering how long it took Rocket Mortgage to close on the loan, but I attribute that more to his efficiency than to a desire to move onto the next client. I would definitely seek out his assistance going forward.
Robert Milks
Robert Milks
541
Very helpful. Answered all questions with simple terms.
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