Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Marian Robinson
Very professional and knowledgeable! The process went smoothly and Maha was very responsive to any questions along the way.
Carola Dryden
DeAnna worked with me to get a refi. Through no fault of hers it did not come to fruition. However, DeAnna spent a lot time, effort and communication trying to help me in anyway she that she could. She is honest, upfront and I would highly recommend her to anyone. She is a real asset to Rocket Mortgage.
Good job DeAnna.
Mark Harris
This is the second time we have used Rocket Mortgage and as always we are very impressed. Tara Kareem in particular was exceptional and helped us all the way through the process. More over, I needed a copy of some items after our closing and she got the customer service team engaged within an hour and we got what we need very rapidly. Tara is awesome and Rocket Mortgage is lucky to have such...This is the second time we have used Rocket Mortgage and as always we are very impressed. Tara Kareem in particular was exceptional and helped us all the way through the process. More over, I needed a copy of some items after our closing and she got the customer service team engaged within an hour and we got what we need very rapidly. Tara is awesome and Rocket Mortgage is lucky to have such a valuable employee! Thanks Tara!Read MoreRead Less
Ruby Williams
Other than the excessively long time it took to go to closing after we refused to allow someone to come here to do the closing, and the pay out was less than we had asked for, the experience was as good as to be expected. Thanks !
Darlene Dean
Amraa helped me get things together to make my loan work.
Sherry Matiak
The whole process was very easy and I felt well informed the whole time. I loved the my Q to keep watch for important documents. Maggie was very friendly and easy to contact. She was always helpful
Howard Dansby
Rocket Mortgage and DeAnna gave me the best Customer service I've ever experienced. The hardest thing was getting a login for my wife but DeAnna was sooo patient and helpful in getting us through that. Then just keeping us informed through the whole process; letting us know what was going to happen next. She made herself available after hours even late at night. Amazing! Then at closing, she ...Rocket Mortgage and DeAnna gave me the best Customer service I've ever experienced. The hardest thing was getting a login for my wife but DeAnna was sooo patient and helpful in getting us through that. Then just keeping us informed through the whole process; letting us know what was going to happen next. She made herself available after hours even late at night. Amazing! Then at closing, she passed us off to the next team. I would recommend DeAnna for anyone.Read MoreRead Less
Scott McGee
Alyssa did a fantastic job of guiding me through Rocket Mortgage's very easy refi process and was a great communicator along the way. I highly recommend her and the Rocket Mortgage team to anyone considering a new loan or refi.
Aaron Hunt
Truly exceptional service. I'm a customer for life and already referring all my friends. Such a pleasure doing business with a professional.
Marina Zigovsky
Very prompt response. We were referred from someone he had recently dealt with and looked up the code. Kept us informed of the process and time frames that would be used.