Mike was knowledgeable and courteous. He helped me understand the loan process. He went over several options and helped me pick something that would work best for me and my circumstance. I was even able to get some cash out. Mike was always available if I had any questions. The process went well and very quickly.
Dawn Walstrom Safford
Dawn Walstrom Safford
551
Ben was very helpful in the loan process. He was knowledgeable, friendly, patient, and his follow-up was great. He guided us through the steps and welcomed any phone calls we had with questions if we needed clarification. It was a smooth process, start to finish.
John Marsh
John Marsh
551
Dan stayed with us through our indecision times with no pressure. He always returned calls quickly and everything he said would happen happened.
Chad Fulton
Chad Fulton
551
John was great! Very helpful and friendly and there to assist.
Diane McCowan
Diane McCowan
551
Cortni was very helpful to explain what we needed to get our application ready as quickly as possible. She responded quickly to our questions and was very encouraging. It was great having someone to help make the application process flow so easily.
Gail Speer
Gail Speer
551
Chris gave us outstanding service. An expert in the products offered, the step by step walk through as we were involved in the application and approval stage, access after hours and on weekends all contributed to a smooth experience in our refinance and equity line situation, which was completed successfully without any missteps. He transitioned us smoothly to the underwriting phase but was always...Chris gave us outstanding service. An expert in the products offered, the step by step walk through as we were involved in the application and approval stage, access after hours and on weekends all contributed to a smooth experience in our refinance and equity line situation, which was completed successfully without any missteps. He transitioned us smoothly to the underwriting phase but was always available for questions throughout. An excellent numbers person, including payoff of our old loan and setting up our new ones to optimum advantage for us. Thanks, Chris! Job well done.Read MoreRead Less
Claudia Gallego
Claudia Gallego
551
Shelly has been a great help for us, we didn't have any idea of mortgage process and procedures and everyone I know said it was very stressful but honestly Shelly took all that stress away and answered every question...
Peter Kapelke
Peter Kapelke
551
Moe did a wonderful job with our mortgage. He was always available to answer questions and he guided us through the process with clarity and enthusiasm. Thanks!
Melinda Walkowiak
Melinda Walkowiak
551
Sarah was always quick to return calls and answer questions. I would definitely give her five stars.
Bobby Lee
Bobby Lee
551
Adam, was extremely courteous, efficient, easy to work with especially listened to our situation and suggested a loan that worked best for our situation. Adam was very prompt, followed up often and kept us in the loop during the process above and beyond what the online tools did. Would recommend him and Rocket Mortgage very highly.
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