If it weren't for Stephanie I would not be in my home. She got me excited about the possibility when I was only looking for basic FHA information. Throughout the process she was very responsive and always upbeat an optimistic. She genuinely enjoys the interaction with her clients and that comes through during the entire process of working with Stephanie. She is also very knowledgeable and if ...If it weren't for Stephanie I would not be in my home. She got me excited about the possibility when I was only looking for basic FHA information. Throughout the process she was very responsive and always upbeat an optimistic. She genuinely enjoys the interaction with her clients and that comes through during the entire process of working with Stephanie. She is also very knowledgeable and if she has any questions she will research and provide you the best answer. I will miss speaking to her :-)Read MoreRead Less
Christine Damigella
Christine Damigella
551
Refinancing with Jason was effortless. Jason was able to get me refinanced quickly with a huge monthly savings and no closing cost he was always available to answer my questions and very professional.I highly recommend Jason and will certainly work with him again in the future.
Cheryl Bledsoe
Cheryl Bledsoe
551
What a smooth process. Also very professional and helpful. I appreciated the quick responses to my questions and working with me after work hours. Thank you!
M MGonzalez
M MGonzalez
551
I've started gathering information about different companies to show my husband, that way he'll have choices and he'll choose what would be best for us. After showing him the numbers of 6 different companies, he didn't choose Rocket Mortgage, I've called Cass to let him know of his decision . Cass said let me talk to him, my husband felt so comfortable with him, he change his mind and went with ...I've started gathering information about different companies to show my husband, that way he'll have choices and he'll choose what would be best for us. After showing him the numbers of 6 different companies, he didn't choose Rocket Mortgage, I've called Cass to let him know of his decision . Cass said let me talk to him, my husband felt so comfortable with him, he change his mind and went with Rocket Mortgage , because of Cass. He is so helpful, and understanding, he was also there to answer whatever questions we had about our loan. I know he is doing his job, but He is passionate about what he does , and he loves doing it, that's what was different from the other companies a gather information from. We are just about to close (07-14-2016) , and we are excited about how fast the process was. My boss recommended Rocket Mortgage, My good luck was having Cass answering my call . Thanks for all your help, thanks for your patience explaining the numbers. We really appreciate your help Cass. Cass and the team made the process smooth. I'll definitely will be recommending Rocket Mortgage to others, thanks to Cass and his team. Rocket Mortgage have Great customer service! Thanks a Lot Cass :-)Read MoreRead Less
Timothy Smith
Timothy Smith
551
Kyle was responsive and responsible throughout the process. One of the easiest refinancing experiences I've ever been through.
Shelley Racey
Shelley Racey
551
Donnie is very professional and very helpful. He really does make you feel so comfortable and you know you are getting excellent service. I would highly recommend him and he is a joy to work with.
Shea Hall
Shea Hall
551
Chad was awesome. Right from the start I was comfortable and he the communication was great throughout the process. I would recommend Chad to anyone looking for a mortgage. If we buy a house in the future I will be going to Chad again.
Jay Crutchfield
Jay Crutchfield
551
Andrew helped me with the purchase of a home. I chose Rocket Mortgage because of my first experience (which was AMAZING). Andrew was AWESOME to work with. He answered all my questions--and I asked him a lot! He kept in touch. He kept my documents organized and explained every option to me. This is my 2nd Rocket Mortgage and as long as Andrew is around, I will continue to be a Rocket Mortgage...Andrew helped me with the purchase of a home. I chose Rocket Mortgage because of my first experience (which was AMAZING). Andrew was AWESOME to work with. He answered all my questions--and I asked him a lot! He kept in touch. He kept my documents organized and explained every option to me. This is my 2nd Rocket Mortgage and as long as Andrew is around, I will continue to be a Rocket Mortgage customer! Just absolutely TERRIFIC in my dealings...just AMAZING (like their TV commercials say!)Read MoreRead Less
Rhonda Bradberry
Rhonda Bradberry
551
Paul was very helpful and even though it took a bit longer than expected he was a pleasure to work with
Robert Marolt
Robert Marolt
551
Neat way to do everything live and not having to schedule a face to face. Very easy process and Michael was a great help in getting me through it.
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