Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Steven Shepherd
Very professional. He worked to get the deal I requested. 5 stars across the board. Thanks Brian for the help.
Tim Conrad
I was very hesitant to use Rocket Mortgage because I've always dealt with the mainstream banks whenever I purchased a home. However, in this case, I was out of the country and having a very difficult time in getting online with any of the major lenders I'd dealt with in the past. I decided to give Rocket Mortgage a chance. I filled out the application online to get a Prequalification. It hadn't ...I was very hesitant to use Rocket Mortgage because I've always dealt with the mainstream banks whenever I purchased a home. However, in this case, I was out of the country and having a very difficult time in getting online with any of the major lenders I'd dealt with in the past. I decided to give Rocket Mortgage a chance. I filled out the application online to get a Prequalification. It hadn't been 5 minutes from me submitting the application when Brian contacted me. He went through a few questions and within 10 minutes of speaking with me, he had me a Prequalification Letter. We had a couple of bumps in the road in trying to select a home for purchase, but Brian was in constant contact with me every step of the way, making sure I had everything I needed. Every time I had a question he got back to me. If he wasn't able to answer directly, he was calling me within minutes of leaving him a message. Even taking the time to call me back when he was at the baseball game. Very professional in all aspects of his job. Easily the best experience I've ever had in securing a home loan. You'd be crazy not to select Rocket Mortgage and Brian as your next home purchase experience!Read MoreRead Less
John Peterson
Communication was key. Kept me up to date at all times.
Judy Welch
Followed thru kept us up to date on all the paper work needed. Made the process easy
Marsha Huggins
Bill was great to work with. He was quick to respond to all my questions and made the whole process easy. I would highly recommend Bill and Rocket Mortgage.
Amie Goins
Alan did a great job helping us select a refinance option that was just right for us. All communications were answered promptly and professionally. He made it very easy!
Lily Pfeister
If there were more stars I will give them all to Natalie. She is a true example of what a perfect customer services is. She went above and beyond for me and my family, when I had lost hope, she moved mountain for me. Thank you Natalie! I will always be grateful for the piece of mind you gave me!
Kathy Boyle Goff
Dominic was very knowledgeable, courteous, and helped so much during this process.
Thomas Dake
robert is a professional and very helpful getting this thru and guiding me on the computer, i did not know to scan and send or that my printer was able, thanks, he explained the process for me and looks like this has been a very good experience, thanks so much tom
Kristen Brown
Greg was very helpful and thorough in handling my refinance. He was very professional and was able to acvomdate our busy schedule by reaching us outside of normal business hours. We highly recommend him.