Angelo was professional and helpful in every way. Our loan went through the paces and we were so pleased with the results. Thank you Angelo for your quick and friendly service. Bill and Louise Haas
Rachel DesRosiers
Rachel DesRosiers
551
Dustin answered every question we had and answered his phone whenever we called. He did all the work for us. I never thought getting a mortgage would be such a simple process, but Dustin made it a fantastic experience!
Rebecca Castles
Rebecca Castles
551
Chad was great from the start of our refinance process to the end. He kept us informed of what stage we were in and what to expect. I would recommend Chad to anyone looking for a home refinance.
Tyler Posey
Tyler Posey
551
Clay was prompt at answering all my questions and was available after regular hours as well. When there were issues, he addressed them quickly and got the loan process back on track. He was friendly and courteous and overall we got the best terms possible. I have been a long term Rocket Mortgage customer and have always valued the customer service I have received.
Craig Menzel
Craig Menzel
551
Nick helped implement the refinance this year and working with Tee Tilles made the experience smooth and easy. They were both available when I needed questions answered and facilitated a very pleasant experience.
Jen Prior
Jen Prior
551
Jay was very professional and attentive throughout the entire process. No phone call went on answered or unreturned. I would recommend both Rocket Mortgage and Jay Carter as a representative to anyone
Gary Johnson
Gary Johnson
551
Jake was very efficient and good to work with - I felt I could trust what he told me about Rocket Mortgage and a refinance mortgage
JP Agnesse
JP Agnesse
551
Allen, you were great to work with in the loan process. You were easy to work with and you made the process as painless as possible. Thank you for your help.
Chris Alfred
Chris Alfred
551
Ben was very helpful he really help me to understand the process
Christine Amor
Christine Amor
551
Sam was AMAZING. Initially, there was zero pressure, he was just happy to answer my questions without anything in return. Once I was certain I was going to complete my transactions with him he made himself available 24/7 and was always very quick to respond to my inquiries. The entire process of receiving and submitting documents online was truly a blessing and really made what could have been ...Sam was AMAZING. Initially, there was zero pressure, he was just happy to answer my questions without anything in return. Once I was certain I was going to complete my transactions with him he made himself available 24/7 and was always very quick to respond to my inquiries. The entire process of receiving and submitting documents online was truly a blessing and really made what could have been a very stressful process much less stressful. As I was processing 2 refinances at roughly the same time they were able to transfer all of the documents from one loan to the other so that I didn't have to complete duplicate work - common sense, right?! I LOVED that I could check the status of my loans via Rocket Mortgage - I have the app and love it, I'm also using it for my loan payments as well.
This was an amazing process, I have already recommended Sam to someone who has also used him and reported to me how impressed they were. Actually, my parents used him and recommended that I use him too - SO GLAD THAT I DID.
I WOULD HIGHLY RECOMMEND SAM AND Rocket Mortgage TO ANYONE THAT INQUIRED - SPREAD THE WORK!Read MoreRead Less
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