Nathan was excellent every step of the way. He answered all of our questions promptly. Kept us on track through the whole process. When traditional banks wouldn't go beyond the automated system, Rocket Mortgage was willing to work with us, even though we required a bit more work to make it happen. Nathan always was professional and always kept us updated. Even after moving on to final ...Nathan was excellent every step of the way. He answered all of our questions promptly. Kept us on track through the whole process. When traditional banks wouldn't go beyond the automated system, Rocket Mortgage was willing to work with us, even though we required a bit more work to make it happen. Nathan always was professional and always kept us updated. Even after moving on to final underwriting and closing, Nathan was only a phone call away!!Read MoreRead Less
Carlos Gaytan
Carlos Gaytan
551
Maria treats you like family, always looks out for you and is extremely knowledgeable in her business. Rocket Mortgage is number one in service because of people like Maria. I highly recommend her.
David Raney
David Raney
551
Ryan is great to work with. Whether and send and email or leave a voice message he always gets back to me expeditiously. Ryan explains the details to my level of understanding which gives me great comfort that I will be taken care of. Kudos to Ryan and his staff for their great efforts.
Carmynne Neimoyer
Carmynne Neimoyer
551
Robert was amazing! He was so very helpful and went way above and beyond to reassure my husband and I with refinancing our home, even staying up late to answer all our questions. He even went above the call of duty and tried to help me fix my printer/scanner over the phone. He was very personable and had a sense of humor that helped make us feel comfortable. We appreciated everything he has done...Robert was amazing! He was so very helpful and went way above and beyond to reassure my husband and I with refinancing our home, even staying up late to answer all our questions. He even went above the call of duty and tried to help me fix my printer/scanner over the phone. He was very personable and had a sense of humor that helped make us feel comfortable. We appreciated everything he has done to help our family become more financially comfortable. We will always call him for assistance and turn to him for any help we need regarding home loans. Give this guy a raise! Read MoreRead Less
James Evans
James Evans
551
Even though she is with a big company, she does a great job being a friendly person and letting you know that she is there to help. Plus, she is a hard worker too!
Patrick Yager
Patrick Yager
551
First time home buyer and I can honestly say Cortni was amazing to work with! She was very knowledgeable about the whole loan process and any questions I had, she would gladly answer honestly and was very straight forward. I can't say it enough..SHE WAS AMAZING!
Michelle Matteo
Michelle Matteo
551
Nick was extremely patient and awesome with communication. Our entire experience was very convenient and comfortable. My husband and I are so thankful for his great customer service.
Rita Lombardi
Rita Lombardi
551
Even though Rocket Mortgage was highly recommended on the internet by JD Powers and by a trusted colleague, I must admit I still had reservations. I don't know why? Maybe because I am not accustomed to receiving this type of service online. Within just a few minutes, Tom put all of my concerns to rest without even knowing I had them. Tom is nothing short of outstanding! He was very knowledgable on...Even though Rocket Mortgage was highly recommended on the internet by JD Powers and by a trusted colleague, I must admit I still had reservations. I don't know why? Maybe because I am not accustomed to receiving this type of service online. Within just a few minutes, Tom put all of my concerns to rest without even knowing I had them. Tom is nothing short of outstanding! He was very knowledgable on the various types of refinancing options available to me; asked some questions to ensure that I had all of the appropriate information to help me make a well informed decision. The experience exceeded my expectations and believe me, having been in the service industry for over 30 years, I have high expectations. If you need any type of loan, contact Tom. You will be very happy you did, as am I. Thank you Tom!!!!! Read MoreRead Less
Seth Giles
Seth Giles
551
Mike was very knowledgeable and very available. He regularly was available for me even outside working hours.
Ron Holland
Ron Holland
551
We had a great experience working with Brandon. He was always available and promptly returned calls. Brandon and his team worked very hard to make sure we had the best deal possible and a overall great experience, I would highly recommend him to anyone!
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