Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Nikki Szymanski
I was not very happy with Rocket, my settlement was delayed a day. Second, I spoke with 5 different people about my loan. Third, I wanted my car loan paid off, but it wasn't. I don't know what the issue was. This was the second time I used them; the first was fine.
Eric Brevik
Reply from Eric Brevik:

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust”Read MoreRead Less

Grace Elliott
Rosie was an outstanding resource throughout my home buying journey!! As a first-time homebuyer, I appreciated her knowledge of the process and her patience in answering all of my questions, no matter how many I had!
She took the time to explain everything in a way that made sense to me.
I would highly recommend working with Rosie to anyone looking to purchase their first home!
Kayla Birchfield
Alex was great to work with and helped us close in 15 days! He was friendly and supportive.
Steven Mathes
Chris was the most awesome loan officer I have ever encountered, and I used to be one. He had me preapproved in less than 30 minutes and there are not enough words to express how much I appreciate his assistance. Thanks so much.
Stan Levine
Cassandra was great, she assisted several times in getting our loan documents completed. Communications were always very timely and appreciated. Rocket has a valuable asset in Cassandra Golden!!
Geoff Thomas
Rony had reached out to me to discuss my current mortgage situation. When I told him I wasn’t interested in a change at this time he asked me why? I explained that I had a plan in place to get my mortgage paid off right around retirement age and that was my goal. Rony took the time to listen to what I was trying to do and was able to put me in a much better position than I thought possible! We...Rony had reached out to me to discuss my current mortgage situation. When I told him I wasn’t interested in a change at this time he asked me why? I explained that I had a plan in place to get my mortgage paid off right around retirement age and that was my goal. Rony took the time to listen to what I was trying to do and was able to put me in a much better position than I thought possible! We are able to get our mortgage paid off in under 15 years, erased some lingering debt and save over $600 a month in our current budget. Rony was always available to answer any questions and listened to my concerns. He knows what he is doing and will put your needs first, highly recommend!Read MoreRead Less
Malcolm DidiT#
One of the best person I’ve ever worked with in my entire life in a long time he had a lot of patience. He was very attended. Communication was very important to him. Everything that he does. It was a time and patience. I highly recommend him no matter what he’s gonna get the job done.
Phil Gambardella
I had a great experience refinancing. Aliyah (and the entire Rocket team) made the process super easy and seamless. There was no pressure, only information. Aliyah was very responsive and helpful. I highly recommend.
Alejandro Lopez
Excelente servicio ,muy amable y muy profesional siempre estuvo para resolver mis dudas durante el proceso de mi prestamo
Bryon Mills
Without reservation, I will highly recommend Bard to my friends, family, and business associates. To be near our grandchildren, we bought a house in Salt Lake City over the holiday season sight unseen, and Brad's support, straightforwardness, and professionalism gave us the confidence we needed for the financial aspects of that transaction. I started the process by asking for quotes from three ...Without reservation, I will highly recommend Bard to my friends, family, and business associates. To be near our grandchildren, we bought a house in Salt Lake City over the holiday season sight unseen, and Brad's support, straightforwardness, and professionalism gave us the confidence we needed for the financial aspects of that transaction. I started the process by asking for quotes from three lenders; Brad not only presented the best package, he also spent the time to teach me aspects of the home mortgage market that I'd not heard in any of my past transactions. He was also there as i went through the loan process, smoothing every question and disconnect, and translating wants and needs between me and the rest of the company. Before retiring, I did business development for large, well known companies--Brad is at the top of my list of people to do business with!Read MoreRead Less