Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Todd Fiedler
We really appreciated James' knowledge as well as his patience and how he accommodated the many times we changed our minds, which happened multiple times over the more than nine months it took us to find the perfect place.
Melvin White Real Estate Professional
Pamela did an excellent job in getting my client approved for a mortgage loan. She was a real pro in handling all the details from her first discussion with the client all the way to settlement. We told her the date we wanted to close the transaction so she made that date her goal. Needless to say, we met the date and had a very happy settlement table. Thanks to Pamela!
Steve Dial
Bob is a terrific "face" for Rocket Mortgage. He quickly determined my needs and challenges and worked on my behalf to complete the deal. Bob was always positive and I felt there was always forward momentum. Bob told me in the beginning, if I every needed anything, to contact him. Throughout the deal, as I was moved from one section to another, he was always available to help me. Thanks Bob. ...Bob is a terrific "face" for Rocket Mortgage. He quickly determined my needs and challenges and worked on my behalf to complete the deal. Bob was always positive and I felt there was always forward momentum. Bob told me in the beginning, if I every needed anything, to contact him. Throughout the deal, as I was moved from one section to another, he was always available to help me. Thanks Bob. Read MoreRead Less
Renee Miner
Jacob was a true professional and extremely knowledgeable. I have recommended him already to my friends and family.
Rick Kiley
Worked with Bob on refinancing my home. It was a quick and easy transaction and a pleasure to work with him and his team.
Dea Karnegas
Joe was great! This was my first time doing business on the internet and Joe made me feel safe and explained everything in language I understood. He made this process easy and was always there when I had a question. I would recommend representatives like Joe because of his professional service and knowledge.
Gina Urdi
The process to refinance was quick an easy. I loved the feature to be able to upload my docs and monitor progress online. We are all very busy and I don't enjoy or have time for lengthy phone calls. It was a nice feature to be able to ask questions via website and get answers back without having the phone call.
Tu Castillo
Jack was a great pleasure to work with. He helped me with my very first refi, explaining every step in clear terms and helping me understand big picture risk/benefit analyses. His customer service skills are beyond exemplary. He knew what my concerns were in the process and was always quick to call me with updates that he know would be important to me. He did such a great job that I reached ...Jack was a great pleasure to work with. He helped me with my very first refi, explaining every step in clear terms and helping me understand big picture risk/benefit analyses. His customer service skills are beyond exemplary. He knew what my concerns were in the process and was always quick to call me with updates that he know would be important to me. He did such a great job that I reached out to him to help me with a subsequent refinancing.Read MoreRead Less
Kenneth Miedema
Chuck was a delight to work with. He got me a very competitive rate and walked me through the paperwork with a minimum of hassle. He really care about doing a good job for me
Donna Guagliardo
Bob is/was, Very Helpful, honest, caring, and understanding. What made us do business with Rocket Mortgage was Bob. He answered every question, and right up front I/we could see that he new his business. He also made it very apparent that he liked his job, and that Rocket Mortgage was the right place for him. Please pass on our gratitude, and hope for a bright future for him at Rocket ...Bob is/was, Very Helpful, honest, caring, and understanding. What made us do business with Rocket Mortgage was Bob. He answered every question, and right up front I/we could see that he new his business. He also made it very apparent that he liked his job, and that Rocket Mortgage was the right place for him. Please pass on our gratitude, and hope for a bright future for him at Rocket Mortgage. James & Donna GRead MoreRead Less