Kyle was professional, kind, honest, and upfront from the beginning. I admit, I was a little skeptical about using an online company to refinance my mortgage, and my nervousness came through in the first phone call or two! Kyle's communication style was clear, and informative without making me feel pressured. He was always available when I had questions, and I felt as though I was in good hands. ...Kyle was professional, kind, honest, and upfront from the beginning. I admit, I was a little skeptical about using an online company to refinance my mortgage, and my nervousness came through in the first phone call or two! Kyle's communication style was clear, and informative without making me feel pressured. He was always available when I had questions, and I felt as though I was in good hands. The whole process has been painless — no surprises! I highly recommend Kyle, and the whole Rocket Mortgage team. Read MoreRead Less
Wende Howell-Bell
Wende Howell-Bell
551
Very through and great customer service.
Patrick O'Neill
Patrick O'Neill
551
Steve was very patient and helpful in determining the best possible refinancing loan for my personal needs. The process from initial consultation to closing was fantastic. Great Job!!!
Bill Tasillo
Bill Tasillo
551
Another great experience with Rocket Mortgage. Aanand was responsive and professional, I was nervous about this application as I'd not yet sold my other house, but Aanand put my concern to rest and we pressed on with the process. A seamless transaction!
Michelle Anderson
Michelle Anderson
551
Very personable and always called us back in a timely manner.
Juan Williams Live
Juan Williams Live
551
he was great in helping me purchase my first home ask me questions and answered every question I had.
Joyce Barcley
Joyce Barcley
551
Chris was very easy to work with and followed through with everything promised. I am very appreciative of Rocket Mortgage for contacting me when there was a chance of lowering my mortgage rate.
Alan Momeyer
Alan Momeyer
551
I found the process of acquiring the mortgage to be endlessly more complicated than 15 years ago, the time of my last mortgage origination. The world of regulated finance has intervened during this period. If it were not for Alex I never would have gotten through it. He consistently helped navigate my way through the many requirements and was constantly reassuring me. He took very complicated ...I found the process of acquiring the mortgage to be endlessly more complicated than 15 years ago, the time of my last mortgage origination. The world of regulated finance has intervened during this period. If it were not for Alex I never would have gotten through it. He consistently helped navigate my way through the many requirements and was constantly reassuring me. He took very complicated matters and simplified them in a way that brought great comfort to me. And, I had a very tight time requirement and Alex brought my loan in exactly as promised. He's a good man - - hold on to him!Read MoreRead Less
Matt Matwyuk
Matt Matwyuk
551
Jason was true to his word and went above and beyond. He just didn't meet the standard, he is the standard.
Chris Becker
Chris Becker
551
I had a great experience with Jay and Rocket Mortgage. The entire mortgage process was smooth and efficient. Jay was always very quick to respond to any questions or concerns I had. I am very happy I decided to go with Rocket Mortgage this time around.
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