Very knowledgeable, attentive to my every needs, and pays attention to every detail.
Raymond Ostling
Raymond Ostling
551
I contacted Rocket Mortgage and Brian about re-financing our mortgage in Feb. and 5 weeks later we closed on Mar. 23, 2016. Total monthly savings in excess of $560. The loan process consisted of Brian submitting online form to complete, Pauline & I filled them out & faxed them back. That was it. Brian was knowledgeable & helpful with our questions about the forms. I have referred our family members ...I contacted Rocket Mortgage and Brian about re-financing our mortgage in Feb. and 5 weeks later we closed on Mar. 23, 2016. Total monthly savings in excess of $560. The loan process consisted of Brian submitting online form to complete, Pauline & I filled them out & faxed them back. That was it. Brian was knowledgeable & helpful with our questions about the forms. I have referred our family members to call Rocket Mortgage and Brian Clancy for their new mortgage loan.Read MoreRead Less
Erica Manypenny
Erica Manypenny
551
My experience with Katlyn exceeded my expectations. She was very professional, yet friendly and made me feel comfortable with the refinancing process. She remained in constant contact with me throughout the whole process even when I was dealing with others to make sure everything was going as planned and smoothly and that I understood everything. I always had questions and she even contacted me...My experience with Katlyn exceeded my expectations. She was very professional, yet friendly and made me feel comfortable with the refinancing process. She remained in constant contact with me throughout the whole process even when I was dealing with others to make sure everything was going as planned and smoothly and that I understood everything. I always had questions and she even contacted me over the weekend when I thought I was going to have to wait until the following Monday for an answer, which I was so grateful for. Katlyn was great to work with and I would highly recommend her to anyone that is looking to refinance or purchase a home. And if I would love to work with her again in the future.Read MoreRead Less
Barbara Ford
Barbara Ford
551
Michael is a valuable asset to your company. If he is not available he will promptly get back to you, which is what every customer wants. Prompt and personal service. He is very knowledgeable and I would recommend him and Rocket Mortgage to anyone, I know that is buying a home.
Dan Martin
Dan Martin
551
Doug was very personable and reassuring every time we talked with him when we started our refi with Rocket Mortgage. He had answers for all our questions, and made sure we knew that we couldcall him anytime if we thought of other questions, or had a concern (which we didn't). The entire Rocket Mortgage refi process was very seamless and quick, especially compared to virtually all our previous refi...Doug was very personable and reassuring every time we talked with him when we started our refi with Rocket Mortgage. He had answers for all our questions, and made sure we knew that we couldcall him anytime if we thought of other questions, or had a concern (which we didn't). The entire Rocket Mortgage refi process was very seamless and quick, especially compared to virtually all our previous refi experiences (6+ times over 35 years).Read MoreRead Less
Marina Giller
Marina Giller
551
Very professional, knowledgeable. For us it was a very easy, hassle free process of refinancing! Thank you!
Mary Hanley
Mary Hanley
551
Mitchel was helpful, respectful, efficient, and productive. Great experience!
Christine Hays
Christine Hays
551
Patrick was very knowledgeable and was able to calm my concerns that another lender created when I kept getting excessive request to "meet the needs of the underwriters" for qualification, this despite a large personal financial strength. Rocket Mortgage and Patrick understood my needs and qualifications immediately and simply facilitated a simple process.
Steven Kimble
Steven Kimble
551
Absolutely amazing! Amanda's attention to detail and top shelf customer care is unbeatable. I have and will continue to refer Amanda to all I know looking to buy a home. We love our new home and couldn't have gotten it without her.
Joyce Rhodes
Joyce Rhodes
551
Clay was extremely professional and knowledgeable in regard to our options and the procedures we would need to complete our re-fi. He was called upon by us a couple of times to ease nerves and concerns and he did that patiently and professionally. We'd recommend him to anyone in need of these services
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