Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mark Rivera
Alex did a very good job on our loan. He was attentive, he had great follow up and worked hard to get us the best terms. Alex made getting our loan as painless as possible. He was patient and hung in there when he almost lost our deal (not because of his efforts or Rocket Mortgage). I would work with Alex again, he made the entire process worth while.
Amber Crow
Very helpful, informative, and quick to respond to questions.
Frank Bush
I was looking to refinance my home to get a lower rate and to pay off some debt. Robert was very professional and reassuring that Rocket Mortgage could fill my needs. He was aware that I qualified for a VA disability loan and he explained what would be required and compared it to a conventional loan so I would understand the difference and what it would mean in terms of dollars and requirements. ...I was looking to refinance my home to get a lower rate and to pay off some debt. Robert was very professional and reassuring that Rocket Mortgage could fill my needs. He was aware that I qualified for a VA disability loan and he explained what would be required and compared it to a conventional loan so I would understand the difference and what it would mean in terms of dollars and requirements. He never seemed rushed. He was very familiar with the e-sign documents and made the process simple. He is an excellent representative of Rocket Mortgage.Read MoreRead Less
Pamela Tourangeau
Nick is just a pleasure to work with, making my loan and home purchase experience very easy. I would like to give Nick the highest recommendation for his professionalism and consistent outstanding customer service.
Bob Reed
Lisa was a pleasure to work with, you could tell she cared about her clients by her attitude and even the tone of er voice. I recommend her and Rocket Mortgage to everyone needing a refi. or mortgage.
Debbie Miniex
Cass is amazing. He's been with us every step of the way, giving us heads up on the loan. He's so professional and caring, he truly cares about his customers. I have worked with local banks and they don't give the great customer like Cass and his team. I have recommended a lot of friends and family to Cass. At first when I talked to my husband about the loan, he was so uncomfortable until Cass ...Cass is amazing. He's been with us every step of the way, giving us heads up on the loan. He's so professional and caring, he truly cares about his customers. I have worked with local banks and they don't give the great customer like Cass and his team. I have recommended a lot of friends and family to Cass. At first when I talked to my husband about the loan, he was so uncomfortable until Cass talked to him. Cass explain everything in so detail so my husband could understand. Cass is great at what he does and he will go above and beyond to help his customers because his customer does come first. thank you Cass! I enjoy working with you.Read MoreRead Less
Gordon Stewart
Anthony is a true professional. This is my second experience with Rocket Mortgage and Anthony was prompt with answers to my questions and he helped make the entire process go smoothly. I will highly recommend Anthony and Rocket Mortgage to all of my friends and co-workers.
David Krametbauer
Justin is the definition of great customer service; polite, respectful, prompt, and personable. He answered all my questions in a timely manner. Would definitely recommend to friends and family without a doubt.
Denisha Bass Redmond
My wife were uncertain about the loan approval process actually about the entire process, but with Matt's help he has made a dream come true. Matt is nice, polite, attentive, and just a very positive person. Awesome! Thank you Matt
Cynthia Hodges
Often the financing end of a sales transaction has snags--working with Chad made for smooth sailing. From start to finish, Chad kept me (the sales agent) informed. The transaction closed withing 3 days of scheduled date--due to extension for buyer to attend a funeral.